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UNESCO practical guide

Archives Meeting room reservations
Bank Newspapers
Bookshop Parking
Cafeteria Photocopying
Cloakroom Photographs
Commissary Postal services
Conference Bar Press
Cultural activities in Paris Receptions
Emergencies Recordings
Fire Restaurant
Hotels Shop
Internet Souvenirs
Journal of the General Conference Speaking clock
Library Telephone
Lost and found Temporary secretarial staff
Mail Theatre and concerts
Medical emergencies Travel
Medical Service Visas
Meditation Room Weather

The five-figure telephone numbers appearing below correspond to internal UNESCO phone numbers.

Top of page Archives
Here you will find the archives of the International Institute of Intellectual Co-operation, of the Preparatory Commission of UNESCO, every session of the General Conference and Executive Board, all UNESCO documents and publications, and the Secretariat’s records. The Micrography Unit (UMS) holds all UNESCO texts since 1972 on microfiche; in some cases, since 1945. The Unit allows access through the INTERNET to full texts of UNESCO documents from the end of 1995, and for the decisions of the Executive Board and resolutions of the General Conference from 1946. The reading room is in  the basement of the Fontenoy Building (access through office C.021). Opening hours: Monday to Friday inclusive, from 9 a.m. to 12.30 p.m., and from 2 p.m. to  6 p.m.;  Saturday from 9 a.m. to 1 p.m.; tel.: 81950-81955.


Top of page Bank
You can carry out all  banking operations in the two branches of the Société Générale, one located opposite the lifts on the first floor of the Fontenoy Building, the other in the hall of the Miollis Building. Opening hours: Fontenoy, Monday to Friday, 9.30 a.m. - 4.15 p.m., Saturday, 10 a.m. - 12 p.m. (except 1 and 11 November), tel.: 81640; Miollis, Monday to Friday, 9.30 a.m. - 11.30 a.m., 1 p.m. - 4.15 p.m., tel.: 82827. Cash dispensers are at your disposal 24 hours a day in Fontenoy in the Miró Hall and in Miollis next to the bank.


Top of page Bookshop
This is located at the entrance to the Fontenoy Building and sells UNESCO publications, some publications of the United Nations and other institutions, and a good selection of books. Delegates are entitled to a reduction on presentation of their badge. Monday to Saturday, 9 a.m. - 6 p.m., tel.: 82222.


Top of page Cafeteria
Seventh floor of the Fontenoy Building: serves breakfast and lunch. Opening hours: 8.30 a.m. - 9.30 a.m. and 11.30 a.m. - 2.30 p.m.  Monday to Saturday. Basement of the Miollis Building: serves lunch. Opening hours: 11.30 a.m. to 2.30 p.m. Monday to Friday.


Top of page Cloakroom
Cloakrooms are available near Room I.


Top of page Commissary
As a delegate you have access, on presentation of your badge, to the UNESCO Commissary, located in the first basement of the Bonvin Building. Opening hours: Monday to Friday, 11.45 a.m. - 2.30 p.m. and 4 p.m. - 6 p.m.; Saturday, 10.30 a.m. - 1.30 p.m. A branch of the Commissary specializing in gifts and essential items, is located in the basement of the Conference Building. Opening hours: Monday to Friday, 10.45 a.m. - 5.45 p.m.; Saturday, 10.45 a.m.-1.30 p.m.


Top of page Conference Bar
Serves coffee, drinks, cakes and fruit all day, with a hot and cold buffet for lunch and dinner. This bar is located in the basement of the Conference Building, Fontenoy. Open 8.30 a.m. - 9 p.m. Monday to Saturday.


Top of page Cultural activities in Paris
The French Ministry of Foreign Affairs proposes meetings for delegates with individuals active in the fields of culture, science and education, and with specialized departments of the French Government. Contact the Host Country Reception Office. The UNESCO Community Association has designed special programmes for persons accompanying participants: information can be obtained from the Association's stand in the foyer outside Room I.


Top of page Emergencies
Inside UNESCO, call the Central Guard Service in the Fontenoy Building, tel.: 81637 and 81617; in the Miollis Building, 82580. Outside UNESCO, call ‘Police secours’, tel.: 17.


Top of page Fire
Inside UNESCO, for all buildings, tel.: 18. Outside UNESCO, call the Paris Fire Brigade, tel.: 18.
Top of page Hotels
You may use the Carlson Wagonlit Travel or Havas Voyages American Express, both located in UNESCO, to make reservations.


Top of page Internet
Personal computers in the basement of the Conference Building near the telex and fax machines give you access to the network. To request an electronic mailbox, contact the Bureau of Documentation, Informatics and Telecommunications (DIT), F.018, tel.: 82253.


Top of page Journal of the General Conference
Published in English and French, this is available every morning except Sunday at Documents Distribution, from 9 a.m. It contains the day’s schedule and the agenda for meetings, an announcement of the following day’s meetings, a brief summary of the previous day’s meetings and official statements relating to the Conference.


Top of page Library
Here you will find a selection of daily newspapers and magazines, as well as encyclopedias, bibliographies and reference works. You may consult the UNESCO list of documents and publications and access its bibliographic database. The Library is near the entrance to the main building, Place de Fontenoy. Opening hours: Monday to Saturday, 9 a.m. - 6 p.m., tel.: 80356.


Top of page Lost and found
If you have lost or found something, please contact the Delegates’ Reception Desk or the Guard Service, tel.: 81636.


Top of page Mail
You may ask for mail to be sent to you in your name, mentioning also the name of your delegation, to the UNESCO address:
7 place de Fontenoy
F-75352 Paris 07-SP France
Telephone: (33 1) 45 68 10 00
Telex: 204 461/270602 Paris
Fax: (33 1) 45 67 16 90

You will find mail addressed to you at your permanent delegation’s office or, if your delegation has no office, at the Delegates’ Reception, in the Conference foyer. Observers from IGOs, NGOs and Foundations should contact their Reception Desk in Room III.


Top of page Medical emergencies
During the General Conference, an emergency medical unit is permanently on duty in the Miró Hall, Conference Building, tel.: 80588.
For serious emergencies outside UNESCO, call the SAMU (mobile emergency medical service) directly, tel.: 15.
Irrespective of place or time, if you need a doctor, call SOS Médecins on You can also call the emergency service of St. Joseph Hospital, 185 rue Raymond Losserand, 14th arrondissement,  tel.:, saying that you are from UNESCO.


Top of page Medical Service
The Medical Service and Infirmary are located on the third floor of the Fontenoy Building, Offices 3.067 to 3.069. Opening hours: Monday to Friday, 9 a.m. - 6.30 p.m.; Saturday, 9 a.m. - 1.30 p.m. On duty during night meetings and Saturday afternoons, tel.: 80867. In the Miollis Building, the Infirmary is on the ground floor, Office 28, tel.: 83231, open from Monday to Saturday, 9 a.m. - 4.30 p.m.


Top of page Meditation Room
Designed by the Japanese architect Tadao Ando, the Meditation area is just off the Japanese garden (accessible through the glass door, Salle des Pas Perdus) .


Top of page Meeting rooms reservations
To book a meeting room, please contact the Meeting Room Reservation Service, which will endeavour to meet the requests of groups of delegations according to availability.


Top of page Newspapers
Two newsagents in the halls of the Fontenoy and Miollis Buildings stock daily newspapers, magazines and books.


Top of page Parking
Parking space is reserved on the avenue de Suffren and avenue de Ségur, bordering the UNESCO perimeter, for cars displaying the special parking sticker on the windscreen. The stickers may be obtained from the Delegates’ Reception.


Top of page Photocopying
In the basement of the Conference Building, in front of the Sound Archives Unit, a photocopying service is at your disposal. In meeting rooms, ask the conference room officers.


Top of page Photographs
You may make arrangements with the two General Conference photographers, whom you will find at their counter in the hall outside Room I, for photographs to be taken.


Top of page Postal services
A post office is open for the duration of the General Conference in the basement of the Conference Building. Opening hours: 9 a.m. - 7 p.m.; Saturday, 9 a.m. - 12.30 p.m., tel.: 80252. There are mail boxes near the Place de Fontenoy entrance, behind the lifts and in the hall of the Miollis Building.  In an emergency, you will find a post office open all night at 52 rue du Louvre, in the first arrondissement.


Top of page Press
The Press Room is on the gound floor of the Fontenoy Building.


Top of page Receptions
The catering services are at your disposal for receptions you may wish to organize at UNESCO Headquarters.


Top of page Recordings
If you would like an audio cassette of a statement made in plenary or in commission, you may obtain one from the Sound Archives Unit (Office S.371, tel.: 80105) for FF 60. Only statements  in plenary are available on video; they should be requested in advance (Office S.317, tel.: 80068).
VHS cassettes (PAL, SECAM, NTSC) price FF 200.
Professional cassettes U-MATIC low-band or BVU (PAL, SECAM, NTSC), price FF 400.
BETACAM SP cassettes for television broadcasting only (European or American system), price FF 700.
BETACAM digital cassette, price FF 700.


Top of page Restaurant
The Lowendal Restaurant is open for lunch from Monday to Friday on the seventh floor of the Fontenoy Building. Reservations, tel.: 81600 (see also Conference Bar and Cafeteria).


Top of page Shop
See under Commissary and Souvenirs.


Top of page Souvenirs
A souvenir counter in the Ségur Hall offers a selection of gifts, UNESCO and United Nations postage stamps and stamps issued by Member States to commemorate major UNESCO campaigns.


Top of page Speaking clock
To find out the time at any moment of the day or night: tel.: (0) 36 99.


Top of page Telephone
UNESCO’s telephone number for a call made in France is 01 45 68 10 00; for a call made from abroad it is (33 1) If you receive a call, it will be redirected by the switchboard to your permanent delegation. If your delegation does not have a permanent office, the calls will be redirected to the "telephone centre" in the Fontenoy Building. If you are expecting a call at a specific time, stay near the "telephone centre", or tell the switchboard operator where you will be. You might usefully advise your correspondent to ask for a "person-to-person" call, which is billed from the moment the requested correspondent comes on the line.
To call an extension in UNESCO, dial the five figures directly.
To reach a number in Paris, dial 0 and then the number of your correspondent. You can call outside Paris and outside France directly from the office of your permanent delegation, which will receive the bill later, or from the switchboard in the Conference Building; in the latter case, you must pay immediately.


Top of page Temporary secretarial staff
The Office of Human Resources Management can help find temporary secretarial staff, at your own expense. UNESCO’s permanent staff cannot be made available to delegates.


Top of page Theatres and concerts
The Host Country Reception Office provides programmes of cultural events in Paris during the session and enables you to book concert and theatre seats.


Top of page Travel
There are two travel agencies where you may book your return or any other journey in France or abroad:
- Carlson Wagonlit Travel opposite the lifts on the first floor of the Fontenoy Building, tel.: 80381,
- Havas Voyages American Express, tel.: 83019, in the hall of the Miollis Building.
Both agencies are open Monday to Saturday, 9 a.m. - 6 p.m.
For information concerning flight times, you can make direct calls to
- Orly airport, 01 49 75 15 15,
- Charles de Gaulle-Roissy airport, 01 48 64 39 30
or by calling 0802 802 802.


Top of page Visas
If you need a visa for your return journey, you may contact the Visa Service, 9 a.m. to 12.30 p.m. or between 4 p.m. -to 5.30 p.m., Office 1.26 or 1.25, Building III, tel.: 81771, 81860.


Top of page Weather
At the time of the General Conference, the weather in Paris is generally cold and misty, with occasional fine days.


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