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 Practical Guide

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UNESCO practical guide

Archives
Here you will find the archives of the International Institute of Intellectual Co-operation, of the Preparatory Commission of UNESCO, every session of the General Conference and Executive Board, all UNESCO documents and publications and the Secretariat’s records. The Micrography Unit holds all UNESCO texts since 1972 on microfiche; in some cases, since 1945. The Unit allows access through the INTERNET to full texts of UNESCO documents from the end of 1995, and for the decisions of the Executive Board and resolutions of the General Conference from 1946. The reading room is in the basement of the Fontenoy Building (access through office C.021). Opening hours: Monday to Friday, 9 a.m. to 12.30 p.m., 2 p.m. to 6 p.m.; Saturday, 9 a.m. to 1 p.m.; tel.: 81950, 81955.

Bank
You can carry out all banking operations in the two branches of the Société Générale, one located opposite the lifts on
  • the first floor of the Fontenoy Building - Tel.: 01.53.69.55.60, 81640 -,
  • the other in the hall of the Miollis Building - tel.: 82827.
    Opening hours: Monday to Friday, 9.30 a.m. - 11.30 a.m., 1 p.m. - 4.15 p.m.
    Cash dispensers are at your disposal 24 hours a day in Fontenoy in the Hall Miró and in Miollis next to the bank.

    Bookshop
    Bookshop is located at the entrance to the Fontenoy Building and sells UNESCO publications, CDs, CD-ROMs, and certain United Nations publications. You will also find trade-marked UNESCO gifts, as well as numismatic and philatelic items. Delegates are entitled to a reduction on presentation of their badge. Monday to Saturday, 9 a.m. - 6 p.m., tel.: 82222, 80370.

    Cafeteria serving lunch
  • Seventh floor of the Fontenoy Building; Opening hours: Monday to Saturday, 11.30 a.m. to 2.30 p.m.
  • Basement of the Miollis Building; Opening hours: Monday to Friday, 11.30 a.m. to 2.30 p.m.

    Cloakroom
    Cloakrooms are available near Room I.

    Commissary
    As a delegate you have access, on presentation of your badge, to the UNESCO Commissary, which offers a wide range of articles (luxury food, perfumes, gifts, etc.). The commissary is situated in the first basement of the Bonvin Building. Opening hours: Monday to Friday, 11.45 a.m. - 2.30 p.m. and 4 p.m. - 6 p.m.; Saturday, 10.30 a.m. - 1.30 p.m. Delegates are also entitled to a special allowance of duty-free cigarettes, cigars, tobacco and alcohol. A branch of the Commissary, specializing in gifts and essential items, is located in the basement of the Conference Building. Opening hours: Monday to Friday, 10.45 a.m. - 5.45 p.m.; Saturday, 10.45 a.m.-1.30 p.m.

    Conference Bar
    Serves coffee, tea, drinks, cakes and sandwiches all day, with hot and cold meals for lunch and dinner. This bar is located in the basement of the Conference Building, Fontenoy. Open 8.30 a.m. - 9 p.m. Monday to Saturday.

    Emergencies
    Inside UNESCO, call the Central Guard Service in the Fontenoy Building, tel.: 81637 and 81617; in the Miollis Building, 82580.
    Outside UNESCO, call ‘Police secours’, tel.: 17.

    Fire
    Inside UNESCO, for all buildings, tel.:18. Outside UNESCO, call the Paris fire brigade, tel.:18.

    Hotels
    You may use the Carlson Wagonlit Travel agency located in UNESCO.

    Internet
    Internet Personal computers installed in the basement of the Conference Building (in the hall in front of Room XI) give access to the network. To request an electronic mailbox, contact the Bureau of Documentation, Informatics and Telecommunications (DIT), office F.019, tel.: 82253. All information on UNESCO's General Conference is accessible on the Internet:
    http://www.unesco.org

    Library
    Direct access to a selection of daily newspapers and magazines, encyclopedias, yearbooks, guidebooks, etc. Consult the UNESBIB, the online catalogue, for references of UNESCO documents/publications since 1972, and UNESDOC, the full-text database. Photocopying/printing facilities, information services at your disposal. Location: Ground floor, Fontenoy Building (R.004). Opening hours: Monday to Friday, 9.30 a.m. to 6 p.m., Saturdays 9.30 a.m. to 1 p.m. tel.: 80356/60; e-mail:library@unesco.org; http://www.unesco.org/general/eng/infoserv/doc/library.shtml

    Lost and found
    If you have lost or found something, please contact the Delegates’ Reception or the Guard Service, tel.: 81636.

    Mail
    You may ask for mail to be sent to you in your name, mentioning also the name of your delegation, to the UNESCO address:
      UNESCO
      7, place de Fontenoy
      F-75352 Paris 07-SP France
      Telephone : (33 1) 45 68 10 00
      Fax : (33 1) 45 67 16 90
    You will find mail addressed to you at your permanent delegation’s office or, if your delegation has no office, at the Delegates’ Reception, in the Conference foyer. Observers from IGOs, NGOs and Foundations should contact their Reception in Room III.

    Medical emergencies
    During the General Conference, a medical unit of the Paris SAMU (Service d'aide médicale d'urgence - Emergency medical assistance) is permanently on duty in the Miró Hall, Conference Building, tel.: 80588. For a serious emergency outside UNESCO, call the SAMU directly, tel.: 15. Irrespective of place or time, if you need a doctor, telephone SOS Médecins on 01.43.37.77.77. You can also call the emergency service of St. Joseph's Hospital, 185 rue Raymond Losserand, 14th arrondissement, tel.: 01.44.12.34.58, saying that you are from UNESCO.

    Medical Service and infirmary
    The Medical Service and Infirmary, located on the third floor of the Fontenoy Building, Offices 3.067 to 3.069. Opening hours: Monday to Friday, 9 a.m. - 6.30 p.m.;
    Saturday, 9 a.m. - 1.30 p.m. On duty during night meetings and Saturday afternoons, tel.: 80867. In the Miollis Building, the Infirmary is on the ground floor, Office 28, tel.: 83231, open from Monday to Saturday, 9 a.m. - 4.30 p.m.

    Meditation Room
    Meditation area designed by Tadao Ando (see Map 1).

    Meeting room reservations
    To book a meeting room, please contact the Meeting Room Reservation Service, which will endeavour to meet the requests of groups of delegations according to availability (office S.385, tel.:85024).

    Newspapers
    Two newsagents in the halls of the Fontenoy and Miollis Buildings stock daily newspapers, magazines and books.

    Parking
    Parking space is reserved on the avenue de Suffren and avenue de Ségur, bordering the UNESCO perimeter, for cars displaying the special parking sticker on their windscreen. The stickers may be obtained from the Delegates’ Reception.

    Photocopies
    In the basement of the Conference Building, in front of the Sound Archives Unit (S.371), there is a photocopying service is at your disposal. In meeting rooms, ask the conference room officers.

    Photographs
    You may make arrangements with the two General Conference photographers, whom you will find at their counter in the hall outside Room I, for photographs to be taken.

    Postal services
    A post office is open for the duration of the General Conference in the basement of the Conference Building. Opening hours: Monday to Friday, 9 a.m. - 7 p.m.;
    Saturday, 9 a.m. - 12.30 p.m., tel.: 80252. There are mail boxes near the Place de Fontenoy entrance, behind the lifts and in the hall of the Miollis Building. In an emergency, you will find a post office open all night at 52 rue du Louvre, in the first arrondissement.

    Press
    The Press Room is on the gound floor of the Fontenoy Building (Ms E. Salas C. Rossenbach, Miró Hall3, tel.:81743).

    Receptions
    The catering services are at your disposal for receptions you may wish to organize at UNESCO Headquarters. Please consult Mr. H. Raïs S.383, tel.: 82133.

    Recordings
    If you would like an audio cassette of a statement made in plenary or in commission, you may obtain one from Mr. Galleron in the Sound Archives Unit (Office S.371, tel.: 80105) for 60 francs.

    Restaurant
    The Lowendal Restaurant is open for lunch from Monday to Friday on the seventh floor of the Fontenoy Building. Reservations, tel.: 81600 (see also Conference Bar and Cafeteria).

    Shuttle
    A regular shuttle service runs between the Fontenoy and Miollis buildings (see Map 1).

    Speaking clock
    To find out the time at any moment of the day or night: tel.: (0) 36 99.

    Telephone
    UNESCO’s telephone number for a call made in France is 01 45 68 10 00; for a call made from abroad it is (33 1) 45.68.10.00. If you receive a call, it will be redirected by the switchboard to your permanent delegation. If your delegation does not have a permanent office, the calls will be redirected to the "telephone centre" in the Fontenoy Building (see Map 1). If you are expecting a call at a specific time, stay near the "telephone centre", or tell the switchboard operator where you will be. You might usefully advise your correspondent to ask for a "person-to-person" call, which is billed from the moment the requested correspondent comes on the line. To call an extension in UNESCO, dial the five figures directly. To reach a number in Paris, dial 0 and then the 10 digit number of your correspondent. You can call outside Paris and outside France directly from the office of your permanent delegation, which will receive the bill later, or from the switchboard in the Conference Building; in the latter case, you must pay immediately.

    Temporary secretarial staff
    The Bureau of Human Resources Management (Ms A.M. Bastide, office E.174, tel.: 82485) can help find temporary secretarial staff, at your own expense. UNESCO’s permanent staff cannot be made available to delegates.

    Travel
    You may book your return or any other journey in France or abroad at the Carlson Wagonlit Travel located
  • opposite the lifts on the first floor of the Fontenoy Building, tel.: 80380, 80381, 80377
  • in the hall of the Miollis Building, tel.: 83018, 83019.
    opening hours: Tuesday to Friday, 9 a.m. to 6 p.m. Saturday, 9 a.m. to 1 p.m. For information concerning flight times, you can make direct calls to Orly airport, 01 49 75 15 15, or to Charles De Gaulle-Roissy, 01 48 62 22 80.

    Visas
    If you need a visa for your return journey, you may contact the Visa Service from 9.30 a.m. to 12.30 p.m. and from 4 p.m. to 6 p.m., Monday to Friday; Saturday 9.30 a.m. to 12.30 p.m., tel.: 81771, 81860.

    Weather
    The weather in paris is generally cold and misty, with occasional fine days. Coats and umbrellas are recommended.

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