Support systems for teachers

UNRULY CLASSROOMS
Lucía Iglesias Kuntz, UNESCO Courier journalist
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Discipline, order and commitment are values that Glenwood School in Illinois (USA) seeks to inculcate in its pupils, many of whom come from troubled backgrounds. Below, 14 boys being punished in a corridor.






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”In the past few years fights between children that end in tragedy have become headline news.”







“Although the subjects of discipline and indiscipline are very rarely if ever tackled during teacher training, trainee teachers soon learn their strategic importance. Keeping order in the classroom is
the first professional skill they will have to demonstrate.”







Support systems for teachers

Experts, businesses and institutions in several countries have come up with ideas to help educational authorities to deal with bad behaviour in schools. In southern Spain, schools can join the SAVE (Seville against school violence) project set up in 1996 by Rosario Ortega Ruiz of Seville University’s department of educational and developmental psychology. The project seeks to prevent outbreaks of violence between children by creating a friendly school atmosphere and improving interpersonal relations.
Using questionnaires and other forms of consultation, a group of experts study a specific school situation and make a detailed report on it. If the teachers decide to join the project after reading the report, SAVE experts build a support system for their work in the classroom and set up a task force to prevent violence. With European and Spanish funding, Ortega’s team has also produced a teaching kit called “Stepping stones to friendly schools,” which has been distributed in all state schools in Spain’s Andalusia province.
In the U.S. state of Georgia, a law passed in April 1999 requires its 6,500 schools to “implement a character education programme for all grade levels” as from the 2000-2001 school year. To help apply the law, the state education department recently set up a Character Education Center, which encourages children to develop qualities including courage, patriotism, citizenship, honesty, fairness, respect for others, kindness, co-operation, self-respect, self-control, courtesy, compassion, tolerance, diligence, generosity, punctuality, cleanliness and respect for the environment.
Jason Wetzel, the center’s associate director, hopes “the Georgia model”, as it is now becoming known in the national media, will “reduce violence, increase academic performance and generally create a better and more civil community.”
In France, the Gaspar network (Academic Group for Support and Prevention for Problem Teenagers), set up by the education authorities in Lille in 1989, has so far been active in about 150 schools in northern France. Its chief work is prevention, and one of its salient features is the involvement of student volunteers alongside teachers and administrators.
In Japan, the Education for Compassion (Kokoro no kyoriku) programme, sponsored by the ministry of education, aims to revive civic values and a sense of responsibility among Japanese children, as well as defending and encouraging the spiritual and moral aspects of education.
In a number of places, such work is being done further outside the mainstream, and special schools have been created for children with serious behavioural problems. Such schools are really places of last resort, though most experts disapprove of this kind of segregation—nearly always temporary—of problem pupils.
Ortega Ruiz thinks keeping problem children away from others is not a good idea because “free state education should deal with them in their social context and face up to the real-life problems. In the worst cases, where such children need special re-education, this can be done in their normal surroundings, using whatever individual approaches are needed.”

Teachers are not getting enough training and back-up to help them with worsening behaviour in schools

Merlo, Argentina: “A 13-year-old wounded by a bullet at school.” Springfield, United States: “One dead and 30 wounded in a shooting.” Kobe, Japan: “A schoolchild decapitated by a 14-year-old.”
In the past few years, killings, physical attacks, robberies, attempted arson and fights between children that end in tragedy have become headline news. With the appearance of security guards, police checks and metal detectors, the most “difficult” schools have turned into armed camps before the incredulous eyes of the public and burned out teachers.
But school violence is not just a problem of knives, baseball bats and marijuana in the classroom. Day after day primary and secondary school teachers in both private and state sectors are being confronted with examples of bad behaviour—the destruction of school equipment or furniture, pupils’ lack of respect for each other or for adults—which impede normal school routine.
Bernard Charlot, professor of education at the University of St. Denis, near Paris, says there are four kinds of misbehaviour. First, real violence, involving “physical attacks or serious injury, which would be punished in a court of law.” Then there is unruliness, “a disrespect for school rules,” and rudeness, “breaches of good manners, like slamming a door in the face of a teacher or fellow pupil.” The fourth kind of indiscipline—just as serious, he says—is “sometimes ostentatious indifference by pupils which is increasingly stressful for teachers.”
Charlot cites the cases of pupils who say they ought not to be punished for absenteeism because “since they aren’t there they don’t do anybody any harm” or those who sit right at the back of the classroom doing what they like and when asked to take part in the lesson say “But sir, we aren’t bothering you.”
Visiting a school staff room and asking the teachers about their pupils means listening to a litany of complaints about disrespect, insults and vandalism and realizing what little back-up teachers have to help them keep order.
Paloma Garrido, who teaches translation at a private university in Madrid, lists disciplinary problems such as unpunctuality, yawning, mobile phones that ring in class and “an insolent attitude towards the teacher. Because I’m young, they think they can treat me like one of their pals,” says 31-year-old Garrido, who has seven years’ experience teaching children between 14 and 20. She says the teacher must set the rules from the very first day and “know how to keep a distance so they know you’re the teacher and not just a chum.”
In Mexico or Italy, in Germany or India, teacher training, when it exists, focuses on the curriculum. No one says that lessons will be given to classes which are often too big and comprise pupils who, as in Spain for example, may witness during the school year an average of 8,000 crimes and 200,000 acts of violence on television.
But Alfredo Furlán, an Argentine educationist, says that “although the subjects of discipline and indiscipline are very rarely if ever tackled during teacher training, trainee teachers soon learn their strategic importance. Keeping order in the classroom is the first professional skill they will have to demonstrate because if they don’t, conflicts immediately arise which have worse consequences than failing to get good academic results from their pupils.”
The causes of bad behaviour are extremely diverse. Some studies make a distinction between “structural” factors such as the inevitable conflicts between teenagers and adults who try to educate them and factors that are more specific to the age we live in.
Gustavo Calotti, who teaches languages at a secondary school in Mayotte in the Comoros Islands and has 15 years’ teaching experience, says today’s schoolchildren are “much more badly-behaved” than their predecessors 10 or 15 years ago. He thinks one reason is that “young people look at the adult world and see what’s in store for them when they leave school—a strong possibility being that they either won’t find a job or else end up in one that is badly paid. They gradually lose the desire to make an effort or feel the satisfaction of completing a job of work. Add to that the widespread belief that only those with a winner’s mentality will make it and you get a kind of don’t-care atttitude, an apathy which is reflected in their behaviour.”
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NESCO education specialist Alexandra Draxler does not see bad behaviour as a plague or isolated phenomenon but as “a by-product of the tremendous advance in individual rights and the broad democratization of public life over the last 25 to 30 years.” Before that, she says, “social problems stopped at the school gates. The situation was sorted out beforehand: violent pupils just weren’t allowed in or were expelled, and classrooms were quiet because the discipline was strict enough to ensure that pupils didn’t break the rules.”
Charlot admits that “these days you’re getting children in school whose parents or elder siblings have had no secondary education, and the moment the school system starts taking in a new category of children, some of the unspoken rules don’t work any more. Pupils don’t turn up with the ‘pre-socialization’ they used to get and this shows up in their behaviour.”

A social microcosm
A school is not like a lone soap bubble separate from society, but a place where social problems are seen in a microcosm—problems like lack of communication, poverty, marginalization, intolerance and loss of values. All of them lead to what Antonio García Correa, professor of educational psychology at the University of Murcia, in Spain, calls “emotional illiteracy”. Educational systems, he says, “have been more concerned about filling heads with knowledge rather than teaching children to think and reason. A lot of research has been done on children’s academic results and how to improve them, but we have been less concerned about their social and emotional development. The result is that pupils know more but behave worse.”
Changes in educational systems also have a lot to do with children’s behaviour. “We’ve switched suddenly from a system based on prohibitions and punishment to one based on sharing where the most important thing is agreement between everyone involved in the education system and we’ve not yet learned how to put that new system into practice,” says Nora Rais, who teaches literature in Patagonia, Argentina. She says that “returning to an authoritarian regime isn’t the way to fix the situation. Encouraging dialogue, making compromises and adopting values is one possible way. Teachers must act as mediators, but we must have the resources to do that.”

The parents’ role
The schoolteacher is no longer someone held up as an example to others, and education is no longer a guarantee of social advancement. But the school remains a vital institution, along with the family, for encouraging and instilling human values in young people. Many professionals blame parents for not pulling their weight here by being often only interested in their children’s academic results and getting them into the next school year.
“Parents are spending less and less time on their children’s education,” says Calotti. “They think it’s enough to pack them off to school and they don’t make a distinction between the academic education we give children and their education as members of society, which has to begin at home.”
But teachers are less and less alone in the face of danger. A glance at the educational plans of several countries shows that tackling these problems is a priority in designing policies for investigating, handling and preventing bad behaviour (see box). The responses are starting to appear on the horizon, although everyone agrees that the more resources a school has, the fewer problems it will face. Boosting resources will allow more teachers to be hired, enable class sizes to be reduced, good administration to be established and the number of teaching aids and non-teaching staff to be increased, introducing key figures such as psychologists and social workers into the school.

An educational priority
The one thing teachers increasingly agree on—and they, after all, are the people who work day after day in the classroom—is that the answer is not to punish or expel pupils or to send them to the head teacher’s office. Civil behaviour and sociability are not values that can be instilled overnight. They are the fruit of a daily effort by everyone—the authorities, the educational community, the parents and of course the most important people, the children. The rounded academic and social education of future generations depends on recognizing this.”


Antonio García Correa (1998) Una aula pacífica para una cultura de paz (“A peaceful classroom for a culture of peace”). Electrónica Interuniversitaria de Formación del Profesorado, 1 (1). Available at
www.uva.es/aufop/publica/revelfop/v1n1agc.htm

The control of discipline in schools is the main theme of Prospects, the quarterly review of comparative education (vol. XXVIII, no. 4, December 1998) published by U
NESCO’s International Bureau of Education.

SAVE Programme: University of Seville, faculty of psychology, department of educational and developmental psychology, San Francisco Javier, s/n 41005 Sevilla, Spain. Email:
ortega@cica.es

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