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This knowledge management tool is known
to facilitate the sharing of tacit knowledge,
a deeper understanding of a particular
theme and the sharing and exchange of
lessons learnt. Joint Programme participants
were divided into several discussion groups
and each was requested to address various
pre-set culture and development topics,
illustrated by concrete examples from their
Joint Programmes. One facilitator remained
at each table, while the other participants
moved to other tables at regular intervals in
order to contribute to the topic assigned to
each table. This knowledge management
technique was adapted methodologically to
meet specific workshop needs, in particular
the participants’ wish to reduce rotations
per table in order to devote more time to a
particular topic under discussion. Other
contextual adjustments were made regard-
ing the number of pre-set topics and the
bilingual working languages used for the
In order to collect further knowledge and
information about each Joint Programme
and submit them for peer reviews, the
attending Joint Programme team mem-
bers were requested to bring one object
considered to be representative either of
the Joint Programme as a whole or of a
particularly important activity undertaken.
Joint Programme teams were encouraged
to be creative in selecting that object, as
the underlying idea was to portray their
work attractively and visually. The Joint
Programme objects exhibited ranged from
crafts to commercial products such as
music CDs and brochures, to objects made
from traditional raw materials to materials
recycled to promote environmental sus-
tainability, to figurative illustrations repre-
sentative of the Joint Programme’s work.
The Joint Programme teams exhibited their
objects and explained their importance in
short five-minute statements.
The inspiring object
Knowledge Café/World Café
The value added of this technique is that it affords participants opportunities to hold discussions in small groups of peer
professionals working in different contexts on various topics associated with programme implementation. This not only
permits constructive learning by various other professionals working on similar topics and facing similar challenges, but
also further increases knowledge enhanced by peer-to-peer exchanges and discussions.
This type of visual representation exercise is useful as a team-building exercise, as it allows the teams to consult before
the workshop and decide collectively which object encapsulates a particularly representative Joint Programme activity.
It also makes for a particularly vivid portrayal of the work undertaken.
Information and knowledge processing has enormous potential in terms of speed, worldwide access and instantaneous retrieval
and dissemination through the Internet. Information technology is therefore a crucial component of knowledge management.
In order to capitalize on broadband and maximize knowledge sharing among all Joint Programme and all stakeholders,
Teamworks, an electronic platform developed by UNDP and adapted to the operating needs of the MDG-F is spearheading knowl-
edge exchanges as the social media platform provided to the Joint Programmes for online collaboration. The platform provides
a state-of-the-art bundle of functionalities for communicating, networking and finding people with particular expertise through
an electronic community of practice. The added value of an electronic platform is that the community of practice established
through workshops, for instance, can be kept alive well after such meetings, by a mere ‘click’. It also places a much wider
community of practitioners and their areas of expertise and knowledge at the fingertips of those who have an Internet connection.
TEAMWORKS, the Electronic Platform