Appendice 2. Obstacles to information sharing and their management

1. What are the obstacles to information-sharing?

Human resource problems

  • Insufficient skilled management in information-gathering and retrieving information
  • Insufficient trained personnel at all levels
  • Insufficient communication skills

Technical resource problems

  • Need for modern information systems
  • Difficulties in setting up information programme
  • Problems in data processing
  • Technical constraints to reproducing or copying documents
  • Decoding statistics collected and the structure of statistical reporting
  • Time factor in the collection and updating of information
  • Need for qualitative aspects of information

Physical resource problems

  • Need for publishing houses
  • Need for documentation centres

Financial problems

  • Need for funds for processing, printing and dissemination of information

Communication problems

  • Production of incomprehensible information
  • Insufficient understanding of the objectives, goals and aims of programmes
  • Top-down approach
  • Languages: media of communication
  • Information-filtering
  • Untargeted information
  • Insufficient understanding among interest groups

Operational problems

  • Need for co-ordination and networking among professionals and educational institutions
  • Need for supportive policy to release information
  • Insufficient access to information source
  • Confidentiality
  • Redundancy of information
  • Nature of policy directives
  • Need for identifying sources of information
  • Centralization of activities
  • Need for systematic documentation

Psychological and other problems

  • Need for mutual trust between professionals and administrators
  • Need for trust in information-sharing
  • Need for of goodwill
  • Competition between organizations
  • Censorship
  • War

2. How can these obstacles be effectively managed?

Human resource development

  • Training
  • Other capacity-building

Technical resource development

  • Establish documentation centre (independent non-governmental institution for processing and disseminating information ?)
  • Install modern information technology
  • Create database
  • Encourage small-scale publishing

Physical resource development

  • Improve infrastructure
  • Build documentation centre

Operational improvement

  • Set clear policy guidelines on information dissemination
  • Encourage government to have depository laws and enforce them
  • Introduce information system
  • Use mass media
  • Follow a bottom-up approach
  • Develop grassroots level inventory of information
  • Create awareness of the value of information
  • Identify user information needs
  • Consult target groups
  • Develop target-oriented and useable information
  • Develop effective system of information management and dissemination; information should be simple, understandable and manageable
  • Institute efficient and effective co-ordination and networking
  • Encourage a free flow of information — horizontally and vertically

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