Quality Assurance: World Higher Education Framework of Action

Shaping a New Vision of Higher Education

Article 11. Qualitative evaluation

  1. Quality in higher education is a multidimensional concept, which should embrace all its functions, and activities: teaching and academic programmes, research and scholarship, staffing, students, buildings, faculties, equipment, services the community and the academic environment. Internal self-evaluation and external review, conducted openly by independent specialist, if possible with international expertise, are vital for enhancing quality, independent national bodies should be established and comparative standards of quality, recognized at international level, should be defined. Due attention should be paid to the specific institutional, national and regional contexts in order to take into account diversity and to avoid uniformity. Stakeholders should be an integral part of the institutional evaluation process.

  2. Quality also requires that higher education should be characterized by its international dimension: exchange of knowledge, interactive networking, mobility of teachers and students, and international research projects, while taking into account the national cultural values and circumstances.

  3. To attain and sustain national, regional or international quality certain components are particularly relevant, notably careful selection of staff and continuous staff development, in particular through the promotion of appropriate programmes for academic staff development, including teaching/learning methodology and mobility between countries between higher education institutions, and between higher education institutions and the world of work, as well as student mobility within and between countries. The new information technologies are an important tool in this process, owing to their impact on the acquisition of knowledge and know-how.

See the entire World Conference on Higher Education Framework of Action