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The
Definition of the Problem
Key Research Questions
Conceptual Framework
Research Methods
Relation of the Study to Social Transformation
Intended Outputs
Participating Institutions
Æ See also: Call for proposals, Federal Office for Scientific, Technical and Cultural Affairs, Belgium (French)
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The Definition of the Problem
The problem that the study addresses is the frequent disregard of the findings of sound research and evaluation in the making of social policy. Much social research is conducted for the avowed purpose of influencing policy decisions. Government agencies, international organizations, foundations, and professional associations sponsor research that is intended to provide guidance for wiser policies. The research is conducted in university departments, university research centers, institutes of science, not-for-profit and for-profit research organizations, and within operating service organizations. Much of the research (although by no means all) is thoughtfully done with careful attention to appropriate social science theories and valid research methods. Yet a sizable fraction of it never influences the audiences for which it was meant. The proposed research will examine the question of which kinds of research, under which conditions, have a better chance of making a difference in policy councils. The study, and the series of collateral studies in other nations for which it will provide a model, will help research sponsors and researchers to conceptualize, conduct, and disseminate research in ways that increase the likelihood that policy audiences will pay attention. That is the long-range objective: to help improve the use of evaluation evidence in the making of policy. A great deal is known from more than twenty-five years of research on "knowledge utilization" (KU), which is the term by which this phenomenon is generally considered. Many studies have investigated the characteristics that are associated with greater use of research findings: characteristics of the studies, of the dissemination mechanisms, of the researchers, or of the users. Scores of studies of knowledge utilization (KU) have been published, providing a cafeteria of answers to the question of what kinds of research are most apt to be used. Unfortunately, the answers have not converged. For example, some studies find that research quality is important for use; other find that the quality of the research is unrelated to how much influence it has. Some studies find that policy actors turn to research findings when they face a crisis situation; other studies find that crisis is not an environment favorable to research use. Much of the reason for the discrepancies in research results on KU has to do with differences in definition and in methodology. Regarding definition, researchers have taken different approaches to the meaning of "utilization." What does it mean that a particular study has been "used"? Some researchers expect that the findings of the research will determine the course of policy, i.e. it will change a decision from what it would have been in the absence of that research. Other researchers take a wider frame: they consider "use" as any serious consideration of the findings of research, whether or not they are actually followed. These latter researchers recognize that many elements go into the making of policy and that it is naïve to expect that research results will overpower all other interests, ideological commitments, and previous information in the issue-arena. If research findings are given a serious hearing, they have a chance of altering policy makers' understanding of the issues, their priorities and agendas, and even their subsequent actions further down the road. On the other hand, if one takes a liberal definition of "use," how can the KU researcher truly know whether the research results have received serious consideration? Regarding differences in methodology of KU studies, a variety of methods have been used. Studies on KU have been conducted through quantitative surveys, qualitative interviewing, analysis of the fate of particular research studies by the researchers who conducted them, analysis of documents, and through prospective, retrospective, and simulated time frames. The studies have dealt with such varying issue-arenas as housing, energy, mental health, and education. The research on KU has been conducted at different periods of time, much of it in the late 1970s and early 1980s, with another upsurge in the last few years. Most of it has been conducted in the U.S., although studies have also been conducted in Western Europe and occasionally other places as well. It is small wonder that the findings on KU do not cohere into a tidy package of accepted truths. It is the aim of the proposed study to develop a better understanding of the factors that enhance wise use of research results in the making of policy. The key questions have to do with factors that advance the utilization of research results and the obstacles that thwart the use of research results in the policy arena. Specifically, which characteristics promote research use and which block research use? We will consider such characteristics in four main categories:
Let me give examples of the kinds of features in each category. Regarding research and researchers, it is possible that research undertaken by well-known and respected researchers who work in respected research institutions will be better attended to than research from novices in provincial institutions. Other hypotheses are that research of better methodological quality is more often heeded than research of lower quality, or that quantitative research receives a better hearing than qualitative research. In similar vein, it may be that results of meta-analyses or syntheses of a body of literature are more influential than single studies. Regarding modes of dissemination, particular attention will be devoted to four strategies for making research findings known. One is the ordinary mode of academic publication. Research results are reported in professional journals and in reports to the agency that sponsors the research. A second type of dissemination is inclusion of stakeholders in the research process, so that they have a say in shaping the study from the start and remain close to findings as they emerge. This is currently one of the most widely advocated mechanisms for disseminating research results to prospective users. By engaging stakeholders in the research, it tends to make the research more relevant to users' needs and to keep them apprised of emerging findings during the research so as to avoid surprises. However, when the intent is to engage policy makers, this strategy assumes a willingness to participate in the research process and a continuity of attention that few policy makers appear willing to sustain. A third strategy of dissemination that will be studied is networking. This is a "political" strategy, akin to lobbying, that relies on face-to-face personal contacts with influential elites. Some U.S. research groups that aim to reach members of the Congress contact staff and members of important Congressional committees to convince them of the relevance of the research results and their implications for policy. Finally, one may come across cases where research was picked up and disseminated by others (i.e. not the researcher or research organization), such as the mass media, think tanks, a research "champion" who takes it upon him/herself to spread the word, or an "issue network" of issue activists from different institutional bases who stay in contact with each other and share information. Characteristics of potential user groups are also likely to make a difference in what kind of hearing the research receives. For example, in Germany and France, many high officials in state bureaucracies have been educated in the law and relatively few have any background in the social sciences. There is some evidence from the U.S. and Canada that policy actors trained in law are less responsive to social research and evaluation than officials with different kinds of training. Another characteristic of policy actors that appears relevant from some KU research is how long they have worked in the issue- arena. Relative newcomers often seem to be more receptive to research findings than those who have long experience and believe themselves well informed about the issues. Other such characteristics will receive consideration. Characteristics of the issue-arena are clearly important, and yet these are the factors that have received least attention in the KU literature. It seems important to investigate whether some policy fields (e.g., macroeconomics, criminal justice) are more amenable to research and evaluation than others. Similarly, the degree of polarization in the politics of the issue would seem to make a difference, as would the intensity of lobbying from interested parties. The extent to which research results run counter to the politics of the arena can be expected to affect the degree of influence that research and evaluation findings will have. It is proposed to develop case studies of a series of research studies (or syntheses of studies). Many earlier studies have used quantitative methods, attempting to quantify the effects of different factors on the utilization of research findings. Studies based on surveys, content analyses, and other quantitative approaches have provided useful understanding. However, each quantitative study tends to define "utilization" in somewhat different terms. They also use somewhat different variables and create the variables from different questions. Therefore, they develop different models of factors affecting the use of research and different estimates of the effects of various features on the extent of research utilization. A point has now been reached in the KU field where further findings of this sort are not likely to contribute substantially to further knowledge. We now need to take context into account and to do so systematically. We also need to use common theoretical frameworks, common concepts, and common variables in the investigations. That is why a series of case studies, each of them employing the same conceptual framework, makes the best sense at this point. Our plan for the case studies involves deep and thorough investigation into: (1) the initiation of the study
(2) review of the proposal for the study
(3) the researcher(s)
(4) conduct of the study
(5) findings
(6) dissemination of results
(7) political context
(8) prospective users
(9) utilization
Documents and records will be used for data collection wherever possible. For example, information on the length of the study and its funding will be sought in records, as will characterization of the history and configuration of the issue-arena. We will also use records to learn the names and current locations of the individuals involved in the case, as initiators, funders, researchers, reviewers, disseminators, and prospective users. These people will be the subjects for interviews. Where records of participants are incomplete, we will begin interviewing and ask respondents for the names of other people who were involved. Most of the information will not be available in records or documents, and we will need to interview participants in the research and utilization processes. Interviews can be conducted with multiple actors in the case, in order to hear about many different perspectives. Multiple interviews will also allow identifying and disregarding any erroneous information supplied, either through ignorance or for self-serving purposes. It is anticipated that respondents will offer different interpretations of events not so much because of outright falsehoods as because they see events differently. A serious hearing will be given to the various perspectives, that will then be used to make sense of the case. Before each interview, a review will be undertaken of whatever materials that can be found about the individual and his/her role in the case. Each interview pursues questions that are appropriate to that role. A master list of questions exists, drawn from sections (1) – (9) above, and use will be made of questions suitable for each individual. To arrange interviews, it has been found in other work that the best approach is a phone call, followed, if the respondent desires, by a letter explaining the purposes of the study and its methods of inquiry. Shortly thereafter a second call is made to set up the interview. Each case will be analyzed as a whole. Quantitative data will be combined with the narrative accounts from the interviews and attempt to reconstruct the "story" of the confrontation of the research with the debate and negotiation in the issue-arena. Through the information collected, it will be able to test various hypotheses about conditions that promote careful attention to research findings. For example, it will be possible to analyze whether involvement of prospective users in the research process enhances KU, whether policy makers with social science backgrounds are more likely to take research results seriously, whether long-standing contention between factions thwarts the use of research. If the series of case studies in different countries follows similar frameworks of inquiry, this will provide the MOST Programme and its constituents with a great deal of knowledge about the use (and non-use) of research. Our intent is to draw conclusions, even if tentative, about the extent to which various mechanisms advance the use of research in social transformations.
International agencies and national governments are seeking to reduce poverty and develop national capacities to cope with the social problems of the 21st century. Many of them sponsor social science research to help them chart appropriate and feasible courses of action. Research, it is assumed, will provide direction for fruitful responses to the social ills that affect the planet. An example of this research strategy is MOST's Comparative Research Networks (CRNs). The international agencies and national governments that fund research expect that policy makers and officials in both governmental and non-governmental locations will heed the findings of research and thereupon make more efficacious and cost-effective policies. However, experience shows that many policy making bodies take actions that ignore, or are even diametrically opposed to, the directions recommended by high-quality research. This proposal is premised on the belief that the world's extensive investment in research is paying fewer dividends than it should because we do not yet understand all the conditions that would encourage policy makers to attend to research results. The problem is endemic to all areas of the world. It is being analyzed, to more or less extent, in the developed world and in the developing world, in democracies and in authoritarian regimes. The research proposed here is intended to remedy the shortfall between the knowledge embodied in first-quality social science research and the actions taken by international agencies, governments, and NGOs in pursuit of social transformation. If the findings of this study can help to improve the translation of research results into appropriate policy, an important contribution will have been made. Findings will be widely reported in research journals and in policy journals, in an attempt to reach researchers who undertake studies intended to have a policy impact and research funders who support such studies. Thus we plan to submit papers reporting our findings to such journals as the International Social Science Journal, Policy Studies Journal, Journal of Policy Analysis and Management, Evaluation: the International Journal of Theory, Research and Practice, Educational Evaluation and Policy Analysis, Knowledge and Policy, American Sociological Review, and similar journals in countries around the world. Furthermore, consideration will be given toward developing training programs for specific groups of research users, such as upper-level bureaucrats, legislators, program managers, and journalists. If the findings point to fruitful lessons for such audiences, collaborative work with the MOST staff will be undertaken to develop training that appeals to the particular interests of each group and conveys the major messages of our case studies. LIST OF COUNTRIES AND INSTITUTIONS PARTICIPATING AS OF MAY 2000 One case study is proposed in the United States. It is included here as a model for information for other countries who may wish to participate in this venture. The MOST secretariat hopes to be able to recruit researchers and research institutions
in other countries to do case studies of research on their terrain. This proposal
is being sent to Member countries of the MOST Intergovernmental
Council to solicit interest in participating through a case study. The Case
study as developed for the United States is included below as a model.
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