Sistema de gestão da qualidade aplicado ao jornalismo: uma abordagem inicial
Quality management systems applied to journalism: an initial approach is part of the Communication and Information Debates series, produced by UNESCO’s Brasilia Office. The output of a study developed in cooperation with the Brazilian National Net of Press Observatories (Renoi), this title stresses the need for quality indicators for Brazilian media companies.
The interviews conducted in the framework of the study, Indicators of Quality in Journalistic Information, demonstrate that the topic of quality is one of the main concerns of Brazilian media companies.
Twenty two managers from national and regional media groups were interviewed on indicators and editorial quality policies in their companies. They agreed that ethics are the way towards a better quality and that financial independence is a requisite for the editorial one. But there was not convergence in opinions regarding the rules and patterns to follow.
The views of journalists themselves were also taken into account by the study. Nearly 275 journalists completed the electronic form, based on UNESCO’s Media Development Indicators. The results showed that journalists who participated in the research are very much concerned with the importance of quality criteria.
- Bibliographic reference
- Collation: 62 p.
- Author(s): Guerra, Josenildo Luiz
- Publication year: 2010
- ISSN: 2176-3224
- Document code: BR/2010/PI/H/19
- Series Title: CI debates: communication and information