Frequently Asked Questions and useful links

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Transferability of credits and courses

If you are considering enrolling in an initial course of study or programme at one institution and may want to enrol in a further course of study or programme at another higher education institution in the future, you may find it useful to enquire about transferability of credits and courses.

  • Will other institutions accept the credits and courses earned?
  • Will other institutions count the credits and courses toward a degree?
  • Will graduate schools accept the credits and courses for admission?
  • Who decides toward what the credits or courses count?
  • How can they be contacted?

Where to ask?

  • the institution or provider under consideration for transfer.
  • agency for recognition of diplomas and degrees (ERIC/ENIC)

If you intend to use a course of study or programme for employment purposes or would like your employer to provide tuition assistance, you may find it useful to enquire about acceptance of credits and courses by employers:

What to ask

  • Will employers accept the credits and courses earned?
  • Will employers acknowledge the credits and courses for upgrading, retraining and additional compensation?
  • Who should be contacted to learn what courses and credits an employer may accept?
  • If the programme is a professional programme, does it comply with all the requirements of the professional board or council?

Where to ask?

  • the employer or likely future employer
  • European Union directives concerning a recognition system for regulated professions (for E.U. employment)
  • Professional associations or organizations in your country
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Internal quality assurance

Quality institutions have developed internal mechanisms and procedures to ensure that their programme and institutions are of quality.

  • Does the institution have a physical address or campus?
  • How does the institution quality assure its core functions?
  • Are there appropriate student support services for career counselling and international students?
  • Does the institution benchmark its performance and quality of its core functions against other similar institutions?
  • Does the institution have policies and procedures in place to monitor students’ learning outcomes and assessment strategies?
  • Does the institution have an active staff development programme for its academic and non-academic staff?
  • Does the institution survey the satisfaction levels of its beneficiaries such as students, alumni, communities, and employers?
  • Are the survey results available and does the institution act upon them?  Does the institution make claims for which it cannot provide evidence?


  • Are the programme learning outcomes, content areas, assignments, teaching methods, expected completion and expected competencies of students on completion made clear and explicit?
  • Are the student admission and selection criteria explicit and in line with the degree of complexity of the learning required by the programme?
  •  Is there appropriate access to learning materials and supporting facilities such as computers, laboratories and libraries?
  • Are there appropriate student academic support services to enhance students’ capabilities and success?
  • Are the lecturers who teach the programme suitably qualified?
  •  Do the students have access to  lecturers when they need academic guidance? Are there appropriate opportunities for work-based learning in the case of vocational programmes?
  •  Are the teaching and learning styles appropriate to promote student learning and for the different modes of delivery (distance learning, e-learning, contact etc.)?
  • Are there explicit and fair policies and procedures for internal and external assessment of student learning? 
  • Are students’ satisfaction surveys carried out for this programme?
  • Are the reports available and how is follow-up on the reports executed?
  • Are there employer and alumni surveys of the programme conducted? What do employers and alumni think of the programme?

Where to ask?

  • the institution
  • national or local studien bodies or associations
  • alumni of the institution
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External quality assurance

This is the process of ensuring that specified standards or requirements have been achieved. Students will find it useful to enquire about the external quality review of the course, programme, or institution they are interested in.



What to ask


  • What external quality review is performed by this other? organization and what are the standards?
  • Is there a summary of the last review?
  • How can the organization that accredits or provides other types of external quality reviews be contacte

Where/ to ask

  • the ENIC/NARIC network the N.I.C.

  • the National Information Centre (N.I.C.)

  •  the national ministry responsible for higher education   

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National and State legal requirements:

In most countries higher education institutions or programmes have to satisfy various legal requirements. These may include registration, recognition, licensing and/or accreditation requirements with the national, state, regional and or provincial departments of education.

What to ask

Is the course, programme or institution accredited?

  • If the course, programme, or institution is not accredited, is it certified for quality by another organization?
  • What are the standards of quality?
  •  Is there an available summary of the last review?

Where to ask

  • the certifying organization (if necessary)
  • ENIC/NARIC network the National Information Centre (N.I.C.)

  • the national ministry responsible for higher education

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