Best practices for online meetings

Due to the increasing use of online meetings and in order to provide you with the best experience in telecommunications, we kindly ask you to find below the recommendations for use.

Usage –Best practices

- Use a secure wired Internet connection instead of wifi

- Preferably use a computer rather than a tablet or mobile phone

- Minimum requirement: ADSL connection with a minimum capacity of 2Mbps download and 1Mbps upload

(possible test via https://www.speedtest.net/)

-  If you use an internet browser, please use Google Chrome (Windows or MacOS) or Edge Chromium (Windows 10) and be sure it is up to date. If you are using an application, be sure it is up to date.

- Close unnecessary programs before joining the online meeting

- Terminate all unnecessary software running on your computer, especially those using camera or audio device, or using network/internet (Skype / Webex / Adobe Connect / GoToMeting etc.)

- Keep your cell phone in silent mode during the meeting.

- Setting Your Microphone Straight

- If you join by using a desktop computer, using a headset with a microphone or speakerphone is necessary and will allow your voice to carry better by minimizing ambient noise. Use a certified headset will also eliminate echo.

- Check your hardware before joining the online meeting, UNESCO will not provide remote assistance on this matter.

- Turn on Mute: mute yourself when you are not speaking

- Avoid activities that can be picked up by the microphone

- Locate the microphone properly: if using a headset, place the microphone in front of your chin, not in front of your mouth, to avoid heavy breathing sounds.

- Connect prior the meeting start: Then you'll have time to start your video, check the sounds with others participants, and eventually download documents if needed

- Adjust your lighting. Adapted lighting is an aspect that is often neglected in the preparation of a videoconference. Ceiling lighting is best. But if you don't have this, place a light near you.

- Don’t sit with a window directly behind you, as you will appear in the light and your face will not be visible.

- Participants will need to see your facial expressions to really understand what you are saying.

- Don’t sit in a dark, weakly lit room. Try to be in a well-lit room.