Mobilizing teaching and learning for a better future in Europe

Ms Jill Attewell, Ms Giovanna Chiozzi /Ms Carolina Jeux | Presentation (PDF)


(60 minute session)


The introduction to a 2013 European Commission Eurydice Report, Funding of Education in Europe 2000-2012: The impact of the Economic Crisis, ‘high quality education and training are essential if Europe is to make a speedy recovery from the most severe economic and financial crisis for 50 years. Qualified people with the right skills can boost the European Union's economy by leading innovation and improving competitiveness.’

Across Europe, in an attempt to improve the quality and attractiveness of education, many institutions are investing in tablets and Wi-Fi infrastructure. Broadband in homes and Wi-Fi in the community is increasingly ubiquitous and there is much excitement about the role of Massive Open Online Courses (MOOCs) in providing free access to high quality materials and expert lecturers.

Does this mean that students and other learners now have everything they need to succeed?

Are we taking advantage of all that the world of mobile devices and networks can offer?

Where do teachers fit into the picture? And how are mobile pedagogies evolving?

This session includes short presentations and brings together experts from mobile network operators and the GSMA to discuss these questions with the audience and to provide examples and insights into what mobile technologies, mobile networks and mobile operators can contribute to supporting and improving teaching and learning both immediately and in the near future.

Telecom Italia’s Educ@TIon platform involves learners and teachers in creating as well as consuming multimedia learning materials, inside and outside of the classroom. It provides tools to support synchronous and asynchronous teaching and facilitates collaborative learning and communication enabling students to construct knowledge.

Telefonica Learning Services have been working with augmented reality, games-based learning, geo-location, apps, virtual learning environments and MOOCs in order to find more engaging and effective ways of teaching and learning. They have also trained hundreds of thousands of teachers in the use of educational technologies in the classroom.

The GSMA have teams of experts working with their operator members on mobile education, which is the use of mobile technologies and networks to enhance teaching, learning, training and the administration of education also on Rich Communication Services (RCS) and Mobile Identity technology.

RCS can enable learners and teachers to instant messaging or chat, share live video and file share with other learners and teachers or anyone anywhere instantly and they don’t all have to be using the same kind of mobile device or the same mobile network. Mobile Identity means using a mobile phone, the device always in learners and teachers pockets, to verify their identity and enable them to interact in private, trusted and secure environments and to access a variety of locations and services. This means potentially reducing the cost and increasing the convenience and effectiveness of the administration of aspects of education and training.

Audience feedback on the potential of these technologies for teaching and learning will be sought.



Jill Attewell, a Mobile Education Specialist at GSMA, spent 10 years in the ICT industry in the United Kingdom and the Far East and 17 years in United Kingdom education at National level before joining GSMA in 2011. She led Mobile Learning Network (MoLeNET), involving 40,000 students in mobile learning and the first large EU mobile learning project which explored the use of mobile technologies to help young people improve their skills and employability. Jill is a Director of the International Association for Mobile Learning.

Giovanna Chiozzi of Telecom Italia started working in 1992 with QUELLE GmbH and continued until 1995 in Gruppo Marzotto S.p.A., where she worked with the Vice President for the Internationalization Project. In 1995/2001, Giovanna Chiozzi worked in Sodalia S.p.A., with the responsibility of the Documentation Area. Since 2001, she has been working for Telecom Italia S.p.A., first responsible for the Skills and Knowledge Management Competence Centre of the Software Factory and then for Special Projects in TILab – Software Services and Solutions. She is now particularly involved in online education projects, especially for innovative matters related to digital learning.

Carolina Jeux has been CEO of Telefónica Learning Services since 2001. Her early career included the positions of Consulting Manager at Alcatel and eBusiness Manager at in Arthur Andersen specializing in strategy and the design and implementation of internet business models. Carolina has a degree in Computer Sciences (Ingeniero superior de Informática) from the Universidad Politécnica of Madrid and an International MBA of Alcatel in collaboration with INSEAD.




Back to top