ICT can help strengthen democratic and transparent education planning and management. Communications technologies can expand access to learning, improve quality and ensure inclusion. Where resources are scarce, judicious use of open-source materials through technologies can provide the means to bypass the bottleneck of textbook production, distribution and updating.
The need for wide-scale innovations has led UNESCO to focus principally on system-wide improvement and change. The Organization studies the role that ICT can play in shaping policies for education. Its role is both normative and informative, gathering facts, data and examples of ICT in education and making this information widely available.