ECONOMIC AND SOCIAL COUNCIL
ECONOMIC COMMISSION FOR AFRICA ECONOMIC COMMISSION FOR AFRICA
Seventeenth meeting of the Technical Thirty-first session of the Commission/Preparatory Committee of the
twenty-second meeting of the Conference Whole of Ministers
Addis Ababa, Ethiopia Addis Ababa, Ethiopia
30 April - 3 May 1996 6-8 May 1996
AFRICA'S INFORMATION SOCIETY INITIATIVE (AISI):
AN ACTION FRAMEWORK TO BUILD AFRICA'S
INFORMATION AND COMMUNICATION INFRASTRUCTURE
- By its resolution 795 (XXX)
of 3 May 1995, entitled "Building Africa's Information Highway",
the ECA Conference of Ministers responsible for economic and social
development and planning requested the Executive Secretary to
set up a highlevel working group on information and communication
technologies in Africa, made up of African technical experts,
to prepare a plan of action in this field for presentation to
the twenty-second meeting of the Conference of Ministers. To accomplish
this, funds were mobilized, the group has been constituted (a
list of its members appears in annex I) and has worked, both in
meetings in Cairo, Dakar and Addis Ababa, and electronically,
through a listserv. This document is the product of the
- This document is about Africa's
development: its challenges and opportunities in an information
age. It addresses specifically the role of information, communication
and knowledge in shaping African information society to accelerate
- This document attempts to
address the issues related to information and communications for
development. It targets decision makers and leaders in all sectors
including, in particular those responsible for planning, information,
telecommunications, economic development, laws and regulations,
health, education, trade, tourism, environment and transport.
It aims to support the development of Africa's role and policies
in a future where information is a crucial economic and social
resource, and where electronic networks and information technology
present a new venue for socioeconomic and cultural activity,
at both local and global levels.
- The proposed initiative calls
for the formulation and development of a national information
and communication infrastructure (NICI) plan in every African
country. This plan should be driven by national development challenges
such as debt management, food security, health, education, population,
unemployment, job creation, industrialization, land reclamation,
water, tourism, trade, etc. The emphasis is on the need to support
decision making at all levels and provide information and communication
infrastructure for government, business and society to enlighten
the process of development. Secondly, the initiative proposes
cooperation, linkage and partnership between African countries
to share the success of accumulated implementation experiences
and stimulate regional development in various information and
- Thirdly, the initiative calls
for bilateral and regional mechanisms to stimulate cooperation
between African countries. Fourthly, the Initiative calls for
support and partnership with the friends of Africa including bilateral
and multilateral development agencies, regional economic organizations
and the private sector. Collectively, the experts believe that
Africa can make such a transformation towards an information society,
with tangible economic and social returns:
(a) If an action-oriented approach is adopted;
(b) If efforts are made to implement such action;
(c) If we cooperate and form partnerships to face the developmental challenges;
(d) If we believe that we can and we will make it;
(e) If we compete in time;
(f) If international support is mobilized to help speed its implementation;
(g) If we keeps our perspective;
(h) If we believe in our African people, the engine of growth, and the means to reach the African information society.
6.Three major development goals that have been articulated by African leaders in recent times include:
(a) Improvement of the quality of life for every African;
(b) Economic integration of the region;
(c) Improved trade and other linkages with the global community. Utilization of information technology can help Africa reach all these goals.
- The emerging global information
infrastructure, the process of making connectivity available to
everyone on the planet, is making the following possible:
(a) Students study and research using computers, multimedia and networks;
(b) Doctors diagnose, aided by information accessed through global networks;
(c) Decision support systems for debt management help cut external debt by up to 50 per cent; drought and famine warnings arrive in time to change planting times;
(d) Businesses compete more effectively with timely and accurate market information;
(e) Transport costs are reduced, also resulting in less pollution;
(f) Cultural heritage is captured electronically, documented and globally disseminated.
- The global movement to an
information age and the worldwide technological innovations
of recent years, along with other structural and economic developments,
have led to rapidly falling costs for information and communication
technologies. These have combined with changes facing global and
national telecommunication regimes to present a clear window of
opportunity for appropriate "leapfrog" strategies to
accelerate the development of the continent. The creation of African
information infrastructure is both a necessity and an opportunity
to accelerate development in all spheres of African economic and
- The development of the African
Information Society Initiative (AISI) will enable African leaders,
decision makers and planners to position Africa in the world's
rapidly expanding global economic system and accelerate the pursuit
of Africa's development goals. The new technologies offer the
potential to create jobs at much lower levels of capital investment
and exploit Africa's information resources without the need for
corresponding financial wealth. The cost of entry into global
markets is becoming virtually insignificant and exploiting the
information economy consumes minimal resources other than the
effort and ingenuity of its members.
- Africa has great potential
to "leapfrog" development stages. The current investment
in older communications equipment in Africa is relatively small
and the vested interests in existing infrastructure in the information
area much lower than in the developed world. With the will and
the vision to build upon the accumulated lessons both inside and
outside Africa, there is an excellent opportunity for a real jumpstart.
A high-level commitment from leaders of African nations is a starting
point. A strategy to share this vision by the people of Africa,
including its politicians, engineers, business community and youth,
is essential to bring about the desired change. Africa's young
population is an asset in adapting to new ideas and ways of working
with new information and communication tools.
- The development of the African
information infrastructure will provide the seedbed for numerous
benefits. Aside from the clearly apparent advantages for economic
integration and for all forms of commerce and education, global
information infrastructure will provide African countries with
many new low-cost opportunities to disseminate alternative cultural,
news and entertainment programming and help counter the flood
of information from the industrialized countries. With minimal
communications costs, there is also the opportunity to develop
information technology products for markets in the developed countries.
- Information and communication
technologies also offers the potential to reduce the need for
migration to the cities. The information age can break the link
between jobs and urbanization some 7080 per cent
of the African population live in rural areas. The challenge is
to create the conditions that enable them to make a living where
- Information and communication
technologies can no longer be seen as a luxury for the elite but
as an absolute necessity for the masses. Even though nonliterate
and rural populations may not be able to make direct use of the
African information infrastructure in the near future, the positive
spinoffs to the country as a whole will still result in
benefits for all sectors of society. And while the immediate returns
of investment in information and communication technologies may
not be readily apparent to hard pressed administrations concerned
with squeezing the most from limited resources, the longterm
positive impacts of a proactive strategy cannot be ignored.
- While the press has recently
highlighted some of the potential negative impacts of the Internet
through, for example, its capacity to distribute pornography and
undermine data security, these problems are generally recognized
as transitory. Addressing these issues requires society to develop
a better under-standing of the new means of interaction offered
by the global information infrastructure. Nevertheless, the disadvantages
are far outweighed by the potential benefits of a pervasive information
infrastructure. While effective controls must of course be put
in place, some have likened these concerns to those over the ability
of high-speed transport systems to carry criminals quickly away
from the scene of a crime.
- Success in all these areas
depends on decision makers taking quick action to eliminate the
barriers and create the enabling environment which will allow
the development of Africa's information society a term
used to refer to the pervasive benefits to all Africans of proactive
policies on information and communication technologies.
- This document outlines a
vision and an action plan for an African Information Society Initiative
which proposes a framework for societal transformation to be used
by decision makers in African Governments responsible for socioeconomic
planning. It is also complementary to the telecommunications policy
guidelines developed for African Ministers of Transport and Communications,
known as the "African Green Paper".
- The African Information Society
Initiative aims at supporting and accelerating socio-economic
development across the region. Driven by critical development
imperatives, it focuses on priority strategies, programmes and
projects which can assist in the sustainable build up of an information
society in African countries in accordance with the regional integration
goals of the Treaty establishing the African Economic Community
which foresaw the necessity of information networks and of regional
databases, information sources and skills capacities.
- By the year 2010, the AISI
is intended to realize a sustainable information society in Africa
(a) Information and decision support systems are used to support decision making in all the major sectors of the economy in line with each country's national development priorities;
(b) Every man and woman, school child, village, government office and business can access information and knowledge resources through computers and telecommunications;
(c) Access is available to international, regional and national "information highways", providing "offramps" in the villages and in the information area catering specifically to grass-roots society;
(d) A vibrant business sector exhibits strong leadership capable of forging the build up of the information society;
(e) African information resources are available which reflect the needs of government, business, culture, education, tourism, energy, health, transport and natural resource management;
(f) Information and knowledge are disseminated and used by business, the public at large and disenfranchised groups such as women and the poor, in particular, to make rational choices in the economy (free markets) and for all groups to exercise democratic and human rights (freedom of speech and freedom of cultural and religious expression).
B. Strategic objectives
- To achieve the vision outlined
above, African member States will need to:
(a) Ensure the continuous flow of information within the society by supporting initiatives to improve and create new information and communication services in different sectors of the society education, health, employment, culture, environment, trade, finance, tourism, transport and commerce;
(b) Create a continentwide information and telecommunication network that allows low-cost and reliable communication with other users in Africa and across the globe;
(c) Achieve maximum benefits from available information by encouraging the development of systems that allow wide dissemination to individuals, business communities, non-governmental organizations (NGOs) and the public sector;
(d) Foster a new generation of men and women in Africa that uses information and communication technologies to leverage the development of their nations;
(e) Link Africa with the rest of the world by improving the flow of new technologies in both directions and exporting intellectual products and services to the rest of the world.
C. Related goals
- To achieve the strategic
objectives of the AISI, each member State will need to consider
ways of making the following actions an integral part of national
plans and programmes:
(a) Develop a master plan for building national information and telecommunication infra-structures and a two- to five-year plan for the implementation of the basic infrastructure;
(b) Establish a strong regulatory body, independent from telecommunications operators and their ministries, to stimulate and regulate public/private sector partnerships, with a view to safeguarding the goal of "universal service" and to review fiscal policies (such as tariffs, duties and license fees);
(c) Eliminate or drastically reduce import tariffs, taxes and other legal barriers to the use of information and communication technologies;
(d) Establish an enabling environment to foster the development of information and communications in society, including measures which energize the private sector to play a leading market role in the provision of services and in the human resource development needed to use them effectively;
(e) Implement a policy for using information and communication technology in government services and develop national databases in all key sectors of the economy and national administration;
(f) Conduct needs analysis to determine requirements and set up information and communication services in key sectors of national priority, especially education, health, employment, culture, environment, trade, finance, tourism and transport;
(g) Identify and develop information technology applications in areas with highest impact on socioeconomic development at the national level;
(h) Take immediate steps to facilitate the establishment of locally based, lowcost and widely accessible Internet services and indigenous African information content;
(i) Prepare and adopt plans to develop human resources in information and communication technologies;
(j) Adopt policies and strategies to increase access to information and communications facilities, with priorities in serving the rural areas, grass-roots society and other disenfranchised groups, in particular, women and youth;
(k) Make special efforts to create awareness among those unfamiliar with the potential benefits of the African information infrastructure with particular attention to gender equity.
- Together, member States will
need to develop a coordinating mechanism to ensure successful
implementation of the AISI to maximize complementarity, share
lessons learned and reduce duplication of activities.
II. AFRICA'S INFORMATION SOCIETY: CHALLENGES AND OPPORTUNITIES
- The global spread of the
information revolution has moved slowly in Africa. For example,
despite rapid progress in the last year, no more than 15 African
countries have full access to the Internet and some remain without
any electronic connectivity at all. In 1994, the average "teledensity"
(number of main lines/100 inhabitants) in Africa was only 1.6
as compared with 45 in Europe (for example), and the average teledensity
outside large cities in Africa was only 1.2, according to the
ITU World Telecommunication Development Report. In subSaharan
Africa, excluding South Africa, these figures are much lower and
there are more telephones in New York or Tokyo than in the whole
- This is partly an indication
of the general low level of socioeconomic development on
the continent. The recent ECA report (Serving Africa better: Strategic
directions for the Economic Commission for Africa) describes Africa's
development as "a classic glass half empty and half full".
Bearing in mind the challenges which reflect ECA's new strategic
directions, the following section highlights the opportunities
which the global information and communication revolution offers
Africa if the right policies can be promptly and properly initiated.
- The impact from new information
and communication technologies is no longer confined to the communications
and information sectors. It has become a pervasive mass technology
with a much wider scope of influence, affecting virtually all
sectors of society. The telephone, television and computer are
merging into single multipurpose devices. Computers and appliances
with silicon chips as well as network connections are spreading
into every business and home. By the year 2020, it has been predicted
that 12 billion devices will be connected to the global information
infrastructure, including such ubiquitous items as light bulbs,
heart pacemakers and fridges. At the same time, the low cost of
communications and accessibility of the global networks means
that it is as easy for an individual to reach one person as it
is to reach 10 million.
- Outlined below are some of
the priority challenges which hinder African development and some
of the opportunities that the information and communication revolution
offer African countries in combating these problems.
(a) Job creation
- The main challenges are:
(a) What jobs to create?
(b) Where to create such jobs?
(c) Who will create them?
(d) How will they be created?
(e) What resources will be used to attain a given level of unemployment?
- The opportunities include:
(a) The use of new information and communication technologies which offer substantial possibilities for creating new jobs in the emerging informationbased economy. These technologies also offer the possibility to manage the existing job market more efficiently;
(b) Data and information can be made available on employment and unemployment by sector, gender and geographic location;
(c) New job opportunities, including "teleworking" opportunities, and online job market/matching;
(d) Decision support systems to help manage human resource development;
(e) New types of jobs and new fields of work through access to the information economies of the world providing potential for information services, software development, translation services, data entry, data housing, data conversion, system maintenance, training and other information technology related areas.
- The main challenges are:
(a) Epidemics, spread of infectious diseases, AIDS, etc.;
(b) Highest levels of infant and maternal mortality rate in the world;
(c) Lowest levels of life expectancy in the world;
(d) Lowest world ratio of doctors per capita.
The opportunities include:
(a) Enhancement of health administration and management through medical information systems;
(b) Establishment of information "health profiles" and decision support systems on regional, national, rural and district levels;
(c) Linking health centres, delivery services and medical transport to patients;
(d) Improving access to skilled diagnosis through telemedicine;
(e) Improving distribution and reducing costs of medical supplies.
(c) Education and research
- The main challenges are:
(a) Africa has the world's highest illiteracy rate, especially among women;
(b) Low numbers of teachers and large numbers of students per class;
(c) Few schools and universities;
(d) Few libraries and very limited access to international journals;
(e) Lack of educational materials;
(f) Lack of researchers and research facilities
- The opportunities include:
(a) Providing equitable remote access to resources in support of both distance education and the strengthening of local educational capacity;
(b) Connecting schools, universities and research centres to national and international distance education facilities, national and international databases, libraries, research laboratories and computing facilities;
(c) Reducing communications and administrative costs by building communications networks linking all educational establishments;
(d) Promoting and supporting collaboration among teachers and researchers;
(e) Extending the reach of educational facilities in informal learning, especially to community level.
- The main challenges are:
(a) Deteriorating resources for preservation of cultural heritage (monuments, manuscripts, artifacts, music, etc.);
(b) Lack of regional or local access to national cultural sites;
(c) Lack of awareness and knowledge about different African cultures;
- The opportunities include:
(a) Making Africa's museums accessible to all parts of the region as well as to the rest of the world;
(b) Electronic preservation and documentation of manuscripts and artifacts;
(c) Increasing accessibility of rare manuscripts and artifacts to researchers and the general public through the development of cultural CD ROM products.
(e) Trade and commerce
- The main challenges include:
(a) IntraAfrican trade is less than 5 per cent of total trade;
(b) Internal and external trade is hindered by poor transport and communication systems;
(c) Lack of information on procedures, import/export opportunities, markets, prices.
- The main opportunities are:
(a) Linking chambers of commerce, trade associations and the business sector to help small and medium enterprises and increase both regional and global trade;
(b) Reduced commercial transaction costs;
(c) Online trade related information and import/export opportunities;
(d) Development and marketing of new products through electronic networks.
- The main challenges are:
(a) Lack of information on untapped tourist resources which remain unexploited sources of wealth generation from international and national visitors;
(b) Lack of information on tourism destinations, services and facilities.
- The opportunities include:
(a) Attracting more tourists and other visitors by offering high-quality information and tele-communication services in tourist resorts;
(b) Reducing the costs of international promotions for attracting tourists;
(c) Improving the image of Africa through online promotional campaigns;
(d) Building national and regional tourism related databases for destinations and facilities;
(e) Providing a mechanism for virtual travel and information gathering utilizing the Internet;
(f) Provision of tourism-related information and indicators that encourage and facilitate investment in tourism projects.
(g) Food security
- The main challenges are:
(a) Limited national food production to satisfy market needs because of underutilization of available resources;
(b) Lack of information on importing from best markets on the best terms;
(c) Lack of information on agricultural exports with the most competitive advantages;
(d) Lack of guidance for planning of crop planting and knowledge of new methods and technologies;
(e) Lack of access to food market information and pricing.
- The opportunities include:
(a) Establishment of information systems for monitoring market performance and measuring market failures;
(b) Development of information systems to address food security issues such as agricultural production, government subsidies for food security, monitoring of water and land resources, disease problems, food transportation and storage;
(c) Efficient marketing of agricultural products through information and telecommunication networks;
(d) Provision of equitable access to new techniques for improving agricultural production;
(e) Reduced food storage losses through more efficient distribution.
(h) Gender and development
- The main challenges are:
(a) Gender equity: women constitute 50 per cent of the population but do 60 per cent of work, earn one-tenth of the income and own 1/100 of the assets;
(b) Women generally have more limited access than men to technology in general, to information, the media and communication facilities;
(c) Lack of readily available information on women in society, culture and economy.
- The opportunities include:
(a) Improve the rights of women through access to information and indicators which may be used for tracking gender issues and elimination of stereotypes;
(b) Ensure the equitable access of women to information, technology and technological education.
(c) Enhance the role of modern communications media to promote awareness of equality between women and men.
(i) Manmade crises and natural disasters
- The main challenges are:
(a) Environmental degradation, civil strife, earthquakes, floods and other natural disasters often cause chaos in unprepared African countries, especially on the local and village levels;
(b) Ineffective emergency communication systems limit the effectiveness of responses by the state and international assistance organizations.
- The opportunities include:
(a) Implementing networks which, as far as possible, provide access to telecommunications in areas threatened by environmental degradation and natural disasters;
(b) Facilitating the use of low cost terrestrial and satellite radio communication systems in emergency situations where there is no access to adequate telecommunications;
(c) Establishing problem monitoring information systems using geographic information system (GIS) technologies, remote sensing and satellite early-warning systems which provide tools to anticipate such problems in advance and enable governments and international organizations to be more proactive and to respond more effectively when the need arises.
III. COMPONENTS OF AN AFRICAN INFORMATION SOCIETY FRAMEWORK
- Building Africa's information
and communication sector requires developing and improving four
(a) Institutional framework and legal, regulatory and management mechanisms;
(b) Human resources;
(d) Technological resources (infrastructure).
A. Institutional framework
- The AISI cannot be realized
without the appropriate institutional, legal and regulatory framework
and mechanisms at the national level as well as at the regional
level. It is essential to address the legal, regulatory and institutional
practices in African countries which inhibit the development of
national information services and connectivity to the global information
- Within an institutional framework,
some of the major obstacles which inhibit the development of national
information services and connectivity to the global information
infrastructure are identified below.
(i) the high cost of telecommunication services which constitute the major obstacle preventing the establishment and use of value added services;
(ii) high levels of taxation for value added service providers, which are particularly harmful for businesses which are in a startup phase or are not yet profitable;
(iii) high levels of import duties on information technology and communication equipment.
(i) lack of adequate regimes for type approval certification of equipment;
(ii) prohibitions on the creation of private telecommunication networks (whether based on userowned or leased facilities) and/or on obtaining the required interconnection with the public networks;
(iii) difficulty in obtaining licenses to access international telecommunication carriers.
(c) Business environment
(i) lack of appropriate legal framework for the creation of enterprises or associations providing value added services;
(ii) lack of needed services for prospective and established value added services, such as information technology consultancy, training, information strategy planning, support services, etc.;
(iii) difficulty in obtaining capital for startup and expansion.
(d) Other obstacles
(i) lack of appropriate enabling environments for the creation of African information products;
(ii) underdeveloped intellectual property rights provisions;
(iii) restrictions on freedom of expression, including measures to ensure law and order or national security, which may be inappropriately applied to electronic information services;
(iv) lack of adequate management and coordinating mechanisms for the implementation of the AISI at national, subregional and regional levels;
(v) lack of understanding of the importance of the development of information and telecommunication infrastructure and insufficient commitment to the use of information and communication technologies.
(e) Addressing the obstacles
(i) Role of government
- The role of government is
to provide a vision, a strategy and an enabling environment to
develop national information and communication infrastructure
and to ensure that all sectors of society can benefit from it.
To fulfill its role in achieving these objectives, it is recommended
that each African Government establish or assign a lead national
agency to be responsible for broad-based coordination and collaboration
within government as well as with other sectors. As part of this
process, government should be:
(a) Promoting the use of information and communication technologies in government in particular and society in general to improve the effectiveness of government service delivery and stimulate the information and communication industries. Special support should also be given to the less well resourced sectors of public concern such as the academic and research organizations;
(b) Developing national policies and plans for adopting information and communication technologies within the government or public agencies and follow up their implementation;
(c) Establishing a framework and mechanisms that ensure the participation of all sectors in implementing the national information and communication infrastructure and coordinating and harmonizing the multiple efforts of the different players, including the private sector, NGOs and the media. Especially important is to encourage the participation of all the major government ministries. This may involve the formation of joint boards (government, industry, labor and consumer associations);
(d) Liaising with other countries, international organizations and regional bodies to ensure coordinated and harmonious development at regional and international levels;
(e) Developing the legislative/regulatory framework to address issues of cost and accessibility of telecommunications, universal service objectives, intellectual property, privacy, freeflow of information and the convergence of broadcasting with telecommunications;
(f) To ensure smooth implementation of the national information and communication infrastructure in African countries, governments need to address the legal and regulatory issues which currently con-strain the use of these new technologies. This may require modification of laws and regulations in different areas such as communication, intellectual property, privacy and the freeflow of information, as described above.
- The urgency of these issues
is likely to require the immediate establishment of mechanisms
for adopting ad hoc regulations to allow experimental networks
and pilot projects to feed in to the institutional reform process.
- The major tasks of government
in this respect include (but are not limited to):
(a) Telecommunication: To facilitate the implementation of the AISI, African governments will need to ensure the establishment of adequate communication infrastructure through encouraging the liberalization of national telecommunication and public broadcasting services. This can be done by providing enabling legislation and incentives for private sector collaboration in the development of this infrastructure, and by setting up a strong, independent regulatory body to regulate public/private sector partnerships, including the involvement of the international private sector. In particular, it will be necessary to safeguard the goal of "universal service" and to review fiscal policies (such as tariffs, duties and license fees), in accordance with the "African Green Paper" which also aims at providing guidelines for telecommunication policy development);
(b) Intellectual property: Intellectual property is becoming a major factor influencing the development of information use and its protection. African countries therefore need to adopt a legislative framework that strikes a balance between the commitment to intellectual property as an international necessity and the provision of basic intellectual needs to the poor. Governments should establish and enforce copyright laws as well as spread awareness to the public about intellectual property rights and, at the same time, provide schemes for reducing the negative effects of these laws on society. These activities should be carried out in cooperation with the existing African Intellectual Property Organization (AIPO) which can also be assisted in contributing to the global debate on intellectual property rights issues.
(c) Privacy: The government has an important role to play in securing citizens' privacy through adopting laws to protect its people against invasion of their lives through the new technologies. African Governments should therefore formulate clear policies regarding electronic recording of personal data and means for controlling its use. It is recommended that a working group of representatives from African countries develop appropriate policies for privacy protection;
(d) Free flow of information: African Governments should encourage the free flow of information within their countries and to/from the rest of the world by ensuring that laws and regulations protect the freedom of speech and ensure easy access to information and the provision of value added services;
(ii) Role of the private sector
- In developed countries, the
private sector has assumed a vital role in establishing the information
society. It is crucial in Africa that a critical mass of local
business ventures arise, capable of supporting and using the information
infrastructure. Public policy, in concert with private initiatives,
must collaborate in achieving an African information society.
The private sector in Africa has to play a major role in realizing
the African information society by:
(a) Stimulating growth and assuming market leadership in developing national information and communication infrastructures through investment in relevant areas;
(b) Seizing the new business opportunities that arise from the implementation of the AISI.
- To achieve this, the private
sector can contribute, through the appropriate mechanisms, to
empowering the four main private sector components:
(a) Entrepreneurs and business managers: support for managers of small- and medium-size enterprises (SMEs) in information and communication fields;
(b) The environment: establishment of a legislative and organizational framework that eliminates constraints and supports business development in this area;
(c) Investment promotion agencies: encouragement of agencies that can provide finance, marketing and promotional activities to entrepreneurs;
(d) The market: enlargement of the consumer base through provision of improved and greater ranges of information-related services.
(iii) Role of nongovernmental organizations (NGOs)
- Voluntary organizations and
consumer and labor groups should play a catalytic and coordinating
role with government and private sector, providing a balance to
a market-oriented service industry and helping to ensure that
universal service objectives are realized. Specific support for
participation in the AISI should be given for:
(a) Voluntary organizations which can provide a vital voice in making known the needs of poor and disenfranchised groups such as the rural communities, the homeless, the aged and the sick, and contribute to developing their capacity to make use of the services offered;
(b) Consumer associations, which voice public concerns and needs and national associations of information and communication technology user groups which will be a particularly important force for defining priorities in developing the African information society;
(c) Labor associations, which are responsible for promoting the concerns of the workforce to employers and government.
- All of the above associations
should work actively with the government in the formulation of
its vision, strategies and plans for information infrastructure
development, for example, through the joint boards proposed above.
A panAfrican meeting of NGOs may need to take place to formulate
the vision and strategies for their participation in the development
and use of an African informatics infrastructure.
(iv) Role of the media
- In addition to being an essential
means for information dissemination, the mass media plays a critical
role in spreading awareness in Africa of the importance and benefits
of the information revolution. Newspapers, radio and television
provide an easy, accessible and cheap means of carrying information
to the end user. Communities in Africa do not have to wait for
the Internet to receive much of the information it carries. The
mass media can access many of the existing sources of information
and provide broad channels of communications to the poor and to
remote areas. Media organizations should therefore contribute
to the AISI by:
(a) Creating awareness about an AISI for the community at large;
(b) Providing ways and means for disseminating information resulting from an AISI;
(c) Opening channels for communication which reach out to all citizens.
(f) Proposed regional programme: ECA to initiate and coordinate the AISI
- The AISI needs to be well-coordinated
and monitored at regional and subregional levels to ensure that
all related activities taking place in Africa within its framework
complement each other.
- To successfully implement
the AISI on a regional basis, it is recommended that ECA take
the lead in coordinating with other related regional initiatives,
such as the United Nations SystemWide Special Initiative
for Africa, and organizations, such as the Organization of African
Unity (OAU) and the African Development Bank (ADB) and with existing
subregional groupings and projects such as the Southern Africa
Development Community (SADC), the Common Market for Eastern and
Southern Africa (COMESA), the Intergovernmental Authority on Drought
and Development (IGADD), the Economic Community of West African
States (ECOWAS), the Central African Customs and Economic Unioin
(UDEAC), the Economic Community of Central African States (ECCAS),
the West African Economic and Monetary Union (UEMOA), the Pan-African
Telecommunications Union (PATU), the Regional African Satellite
Communications Organization (RASCOM), the Arab Maghreb Union (AMU)
and the Union of National Radio and Television Organizations in
Africa (URTNA). This will also be particularly important in making
sure that international support is given to those countries in
- To carry out its task, ECA
(a) Act as the regional executing agency for the AISI in charge of following up and monitoring its implementation and coordinating the implementation of the regional AISI activities;
(b) Handle the fundraising activities for financial support of the implementation of AISI projects in conjunction with the various regional and subregional bodies listed above.
- Implementation of the AISI
would envision the following process for achieving the programme:
(a) Adoption of this report by the ECA Conference of Ministers;
(b) Mobilization at regional and global levels of government and generation of commitment by Heads of State and Government for the AISI at regional and global levels through:
(i) referral of this Action Plan to the United Nations General Assembly, the OAU Council of Ministers, the Joint OAU/ECA/ADB Secretariat, the Africa Regional Telecommunication Development Conference (Abidjan, 610 May 1996) and the Ministerial Conference on the Global Information Society, sponsored by the Government of the Republic of South Africa (1315 May 1996);
(ii) facilitation of cooperation between African States and between Africa and the rest of the world through member States adopting regional and subregional programmes and by calling on intergovernmental bodies, such as OAU and ADB to establish inter-organizational committees to promote and coordinate activities;
(iii) facilitation of cooperation within African States through establishment of highlevel multiministerial coordination committees and active crosssectoral associations of users and service providers;
(iv) Requesting ECA to set up a mechanism for monitoring progress, linking in to other initiatives and involving all potential partners from the government, the private sector, labor, academia, civil society, international organizations, NGOs and the media.
- It is recommended that an
African technical advisory committee be established within the
institutional framework required for implementing the AISI. The
committee would be constituted of a number of experts from the
region who would meet annually under the auspices of ECA. They
would be in charge of:
(a) Advising ECA on regional programmes and projects;
(b) Monitoring implementation of the AISI;
(c) Evaluating results;
(d) Recommending and initiating regional projects.
(g) Proposed national programmes
(i) Programme 1: Development of national infrastructure plans
- One of the most important
steps for each African country to take in joining the "African
information society" is to develop a national information
and communication infrastructure (NICI) plan as outlined in annex
II. This should subsequently be followed by development, management,
marketing and funding of five-year plans (19972002), (20022007)
(ii) Programme 2: National sectoral "infostructure" development
- Great efforts will also be
needed in building the information resources "infostructure"
in each of the member countries. Taking into consideration
the major problems and challenges African countries are facing,
a number of specific projects in the areas outlined above under
"Challenges and opportunities" are proposed for implementation.
These projects will contribute to building the information base
needed for planning, decision making, business development, exchange
of information, providing value added information services, and
finally building Africa's information society. Other projects
could be identified to meet the specific requirements of each
country. Brief descriptions including objectives and goals of
potential projects are given in annex III.
B. Human resources
- Africa's social and economic
development is to a large extent determined by the size and quality
of its work force its human and intellectual capital. The
success of economies of the future will more than ever be determined
by the quality of their human resources as the importance of natural
resources steadily diminishes. Preparing Africa for the information
age primarily necessitates appropriate investment in its human
resources training, education and promotion will be the
cornerstones of Africa's new society.
- Development of human resources
also requires having a new profile of management/labor forces;
the ability to adapt, adopt and exploit new technologies and to
manage the change; and creating new job markets where skills and
knowledge learned can be applied.
(a) Needs within the information society at large
- Decision makers need to have
a good understanding of the ways to use new information technologies
in decision making; they need access to a wide scope of national
information sources covering different sectors as well as access
to regional and international information resources. They need
knowledge on how to search, extract and use available information
resources; and awareness of the need for equitable access to technology.
- Businesses need to have access
to national regional and international market information, to
value added information services; they need knowledge of how to
best use the available information resources to improve and develop
their businesses and knowledge of how to conduct secure lowcost
transactions through the information and communication networks.
- Students need access to national,
regional and international electronic information networks, including
electronic libraries; knowledge of how to use the new communication
and networking technologies; access to appropriate labs, facilities
and resources to best utilize the new technologies which amplify
the learning process in a wide range of subject matters; and access
to self-teaching and training packages and tools, including distance
learning resources, in different subjects. They also need to be
able to share know-ledge and experience with students of the same
level in other African countries and elsewhere.
- Skilled workers need easy
and simple instructional tools, including distance learning resources,
to help them learn individually and jointly with other workers;
they need knowledge of new techniques and developments in their
areas of specialization and the possibility of sharing their experiences
and building links with other workers in other agencies in their
own country or in other African countries.
- The general public needs
to upgrade its level of computer literacy to be aware of the importance
of information availability and usage; and be able to use new
technologies to communicate as easily and cheaply across town
as across countries. They also need to know how to exploit information
to enhance their well-being.
(b) Needs within the information and telecommunication industry
- Information systems specialists
need to learn how to design and implement information systems
in different applications and national sectoral databases; to
capture data, build and administer databases and decision support
systems; and to build World Wide Web (WWW)-based information servers
on the Internet.
- Information service providers
need to know how to analyze user needs and identify what information
services their users require; to access information available
from national, regional and international sources; and to establish
systems for updating data on a regular basis.
- Telecommunication and networking
specialists need to learn how to plan, design, install, operate
and maintain communication and information networks.
(c) Proposed programme for information society readiness
- The following proposed programmes
aim at building readiness for the information society among decision
makers, the private sector and the public as well as among skilled
students and professionals. A major goal of the programme will
be to encourage the adoption of new educational paradigms involving
the concepts of "life-long learning" and "life-time
entrepreneurship", "learning while doing", "just
in time open learning" and the constant exploitation of information
for problem solving and analysis.
(i) Programme 1: Stakeholder awareness programme
- The stakeholder awareness
programme should aim at building informed decision makers in the
private sector and the public sector through increasing their
knowledge of information, and information and decision support
systems; of national and international information resources,
methods of searching and retrieving online information through
Internet and other international information networks, electronic
mail and "knowledge networks"; the potential social,
economic and cultural impacts of the new information and communication
systems; and the need for training to adapt organizational structures
and work process to make efficient use of the electronic resources
and electronic venues.
- Such awareness programmes
should be designed and implemented at the level of Africa at large,
at subregional level for a group of countries and at national
levels in each of the member States. Such seminars and workshops
should be modular in nature, capable of being scaled up to subregional
and national levels, and adapted for use down to the school, neighborhood
and village. They should contribute to sustained capacity for
awareness promotion. They should also be conducted frequently
to take account of rapid developments in information and communication
(ii) Programme 2: Educational programme
- The educational programme
should aim at preparing students in schools and universities to
deal with the new information and communication technologies.
As with the stakeholder awareness programme, it should be modular
in nature and capable of being scaled upwards or downwards. This
programme should include developing frameworks for academic qualifications
in information and communications technology studies; developing
the technology- based training (TBT)/learning packages required
in different subject areas and adapting available packages to
the needs and context of African countries; and training the teachers
and students in how to use the software.
- The regional programme should
be made up of a series of national programmes tailored to each
country, based on national needs and resources available. Exchanging
and sharing experiences among African countries should be done
through distance learning and virtual education projects. New
educational tools and techniques, adapted to the African context,
should be developed and utilized.
(iii) Programme 3: Competence development programme for professionals and skilled workers
- The competence development
programme should aim at improving the performance of professionals
and skilled workers in all occupational sectors. Particular attention
should be given to the training of information and telecommunication
- The general programme should
focus on training professionals and skilled workers in different
areas, such as health, industry, tourism, trade, transport, etc.,
in using the new technological tools and techniques in their areas
of expertise to better perform their jobs.
- The information specialists
programme should focus on training telecommunication and networking
specialists, information systems specialists as well as information
services providers and specialists.
- The programme should comprise
the following activities:
(a) Building the infrastructure required, including "centres of excellence" in information and telecommunications technologies, training centres, labs and associated communication and networking facilities;
(b) Development of technology-based learning packages;
(c) Training the trainers and teachers;
(d) Training the professionals and specialists in information and telecommunication technology.
- The professional development
programme should have regional components and national components.
The regional components should provide (sub)regional centralized
training facilities for more advanced training and for training
of trainers. National programmes for each country should address
the broader needs of competence development in the country. Distance
learning and computer (multimedia)-based training methods should
be used to accelerate the process and to maximize the utilization
of the educational and training resources available regionally
and internationally, including those developed within the framework
of the ITU "Global Telecommunications University" and
other similar initiatives for the benefit of African countries.
C. Information resources "infostructure"
- Communications infrastructure
supports both access to content and access to an electronic venue
(space) where real social and economic activity occur. The quality
of the data and information, knowledge resources (databases, archives
and libraries) which are made available via this "infostructure"
ranging from indigenous to global information sources, and how
they are used, will ultimately be the yardstick by which the benefits
of the AISI will be judged.
- The opportunities for building
a wealth of information sources could have substantial positive
impact on Africa, allowing it to:
(a) Enable African decision makers to make much more informed socioeconomic planning decisions;
(b) Make African people producers of indigenous information and knowledge and not simply passive consumers of imported information;
(c) Export information and knowledge and to participate proactively in the development of the global information infrastructure;
(d) Provide African researchers and scientists with access to information on Africa generated from within the continent;
(e) Enable African researchers and scientists to collaborate on an equal footing with their peers around the world irrespective of distance;
(f) Promote Africa's cultural heritage, including the modern cultural sector of its rich and growing film and music industries.
(a) Recommended actions
- To build this content, decision
makers, planners and information specialists will need to:
(a) Identify the priority information and communication technology application areas with the highest impact on socioeconomic development at national and regional levels;
(b) Make special efforts to capture data which is difficult to obtain or is unreliable and ensure timely and accurate provision of information for decision support systems;
(c) Develop and use software and data that addresses the variety of languages used in African countries and its oral traditions;
(d) Encourage the development of value added information services including electronic publishing and networking facilities;
(e) Support initiatives which build local content;
(f) Develop a range of methods for information dissemination, including printed materials developed from online resources such as flash reports and indicator bulletins;
(g) Encourage the development of the "information brokerage" sector which can act as an intermediary between the knowledge bases and the users
(b) Proposed programmes for developing national information and knowledge resources
- In order to establish, develop
and improve the information resources required for building the
African information society the following programmes are suggested:
(i) Programme 1: Building national information resources
- This programme aims at building
the national information sources of data and information on the
African continent and ensuring their coverage of all sectors of
the economy. The programme should include:
(a) Building issuebased local and sectoral databases in accordance with national priorities;
(b) Establishing mechanisms for the continuous gathering, updating and processing of data;
(c) Maintaining national databases and information resources.
(ii) Programme 2: Provision of value added information services
- This programme aims at providing
imperative value added information services to ensure information
availability to the public sector and enhance the competitive
advantage of the private sector in Africa. The programme should
(a) Providing an enabling environment for the growth and sustainability of African information service providers;
(b) Ensuring Internet connectivity and African participation in the information content of the Internet;
(c) Providing value added information services in key areas of the economy such as trade and commerce, employment opportunities, tourism services, legislation, etc.
(iii) Programme 3: Development of electronic libraries
- This programme aims at providing
empirical information sources and helping to close the resource
gap by making textbooks and periodicals electronically available,
especially for schools, universities and research centres. This
can be provided through building national electronic (online)
libraries and providing access to international online resources.
It would require:
(a) Automating national libraries and making them accessible online;
(b) Providing mechanisms for the exchange of information among existing libraries in ministries, municipalities, universities and schools.
D. Technological resources "infrastructure"
- Effective information and
communication systems require reliable, low-cost and widespread
technological resources such as computers, software and all the
components of the telecommunications infrastructure for processing
data and information. Developing these underlying support systems
upon which to build the African information infrastructure will
require great changes in the technology resources currently available
to most Africans.
- It will be necessary to upgrade
and develop the physical and logical telecommunication infrastructure
and network at the national level, in addition to improving continental
inter-connectivity and providing gate-ways to international telecommunication
networks. However, it is here where technological advancements
offer Africa costeffective and appropriate technologies
to "leap-frog" over several generations of inter-mediate
technologies still in use in the industrial world.
(a) Recommended actions
- In line with the relevant
resolutions of the Regional African Telecommunication Development
Conference (Harare, 1992) and the Buenos Aires Declaration (WD94,
Buenos Aires, 1994), it is recommended that African countries
greatly increase accessibility to telecommunication networks and
services and to the global information infrastructure, in particular
for people in rural and isolated areas, using affordable telecommunication
systems, matched to the low level of financial resources in Africa.
This involves, inter alia:
(a) Using new lowcost terrestrial wireless and satellite communication systems to provide access for rural and isolated areas;
(b) Ensuring national, regional and international interconnectivity and inter-operability of telecommunication networks;
(c) Building reliable access networks to the global information infrastructure, including the Internet;
(d) Installing cheap, simple and robust technologies using flexible, modular, and scalable network designs for coping with increasing users and traffic;
(e) Establishing low-cost access from every major town, or distance independent tariffs for calls to the nearest access point;
(f) Using simple interfaces for the nonliterate and those unfamiliar with computers;
(g) Developing broad band services and bandwidthondemand facilities for low-cost multimedia applications;
(h) Improving network reliability and flexibility by providing redundant links and duplicate equipment;
(i) Using modern network management systems to optimize and monitor the use of the networks;
(j) Establishing a clear set of standards and criteria by which to evaluate any national information and communication initiative project;
(k) Using hardware, software and applications that take into account training and maintenance requirements for durability and ease of use;
(l) Using voice based systems where possible to provide for the low literacy levels, oral traditions and diversity of languages in Africa;
(m) Using software that supports multiple languages and translation systems to allow online dialogue between people using different languages;
(n) Installing access systems in public places (kiosks and community telecentres) and mobile or easily transportable systems to bring the information infrastructure closer to the general population;
(o) Providing hardcopy output capabilities so that users can take away the results of their information queries or commercial transactions;
(p) Exploiting broadcast data systems to provide low-cost information dissemination in areas without adequate telecommunication infrastructure;
(q) Improving the reliability of electricity supply to maintain reliable communications networks by using low-cost integrated solar power and battery recharge systems.
(b) Proposed programmes
- In order to develop and upgrade
present communication facilities on the African continent, the
following programmes are suggested:
(i) Programme 1: Developing and upgrading national telecommunication infrastructure
- This programme aims at developing
and upgrading the national telecommunication infrastructure in
member countries through:
(a) Upgrading the physical telecommunication infrastructure in countries that lack the facilities required;
(b) Extending the geographical coverage of the physical infrastructure and adding new capabilities and services;
(c) Adapting and adopting new technologies to satisfy current demand within the context of individual country circumstances;
(d) Creating basic national networking services such as email, FTP, WWW, etc.
(ii) Programme 2: Continental inter-connectivity
- This programme aims at interconnecting
the African countries through:
(a) Developing national data communication hubs so as to improve regional and continental connectivity;
(b) Adopting a regional strategy and plan for the further development of the Pan-African Telecommunication Network (PANAFTEL);
(c) Providing easy and direct dialin and dialout facilities between African countries;
(d) Establishing the necessary inter-connectivity between the telephone and data networks in the African region;
(e) Providing data communication gateways and bridging facilities between Africa and the rest of the world;
(iii) Programme 3: Pilot projects
- This programme aims at creating
a test bed for new technologies, innovative partnership arrangements
and tariff and charging mechanisms through the implementation
of a number of small, quick impact pilot demonstration projects
in some African countries, as proposed in the Buenos Aires Action
(iv) Programme 4: Integrated rural development
- Shared rural public access
telecentres, kiosks, mobile computing and telecommunications resources
will be established at selected locations with support from international
- The tasks laid out are formidable.
However, the information revolution is one that Africa can not
afford to miss. The economic and social costs are less than any
other preceding structural change, while the price of being left
out is an insurmountable development gap between "information
rich" and "information poor" nations. If a swift
response is not made the opportunities lost will see Africa's
people relegated to second class status in the new world order.
Finally, the group of experts believe that Africa can make it:
all that is needed is hard work with vision, strategy, determination
MEMBERS OF THE HIGH LEVEL WORKING GROUP
ON INFORMATION AND COMMUNICATION TECHNOLOGIES IN AFRICA
Dr. Hisham El Sherif (Chairman)
Organization: Chairman of the Advisory Board, Information and Decision Support Center
Address: 1 Magles El Shaab St.,
Tel: +202 3551551
Fax: +202 3541222
Mr. Michael Jensen (Rapporteur)
Organization: Information and communication consultant
Address: Box 18866, Hillbrow 2038
Johannesburg, South Africa
Tel: +27 116148231
Fax: +27 114921058
Prof. Raymond U. Akwule
Organization: George Mason University
Address: Thompson Hall, Room 111c,
Fairfax, Virginia USA
Tel: +703 9931091
Fax: +703 9931096
Ms. Karima Bounemra
Organization: Director, IRSIT
Address: 2 Rue Ibn Nadim,
Tel: +216 1800122
Fax: +216 1787827
Dr. Ben Fouche
Organization: Director, Information Services
Council for Scientific and Industrial Research
Address: P.O Box 395
Pretoria 0001, South Africa
Tel: +27 128412852
Fax: +27 128413365
Mr. Richard Maga
Organization: Advisor to the Minister of Posts and Telecommunications, CETCAM
Address: B.P. 8311
Tel: +237 223944
Fax: +237 221000
Mr. Muriuki Mureithi
Organization: Telecommunications Foundation of Africa
Address: P.O. Box 59948
Tel: +254 2 567 381
Fax: +254 2 567 383
Mr. Momar Aly Ndiaye
Organization: Délégué à l'informatique
Address: 2 rue Emile Zola
Tel: +221 239668
Fax: +221 229764
Mr. Dawit Yohannis
Organization: Speaker, the People's Assembly
Address: P.O. Box 80013
Addis Ababa, Ethiopia
Tel: +251 1 55 40 75
Fax: +251 1 55 09 00
Mr. Derrick Cogburn
Organization: CSIR/Global Information Infrastructure Commission
Address: P.O. Box 395
Pretoria, South Africa
Tel: + 27 12 841 3608
Fax: + 27 12 841 4403
Dr. Ernest Wilson
Organization: Deputy Director, Global Information Infrastructure Commission
Address: 0145 Tyding Hall
University of Maryland
College Park, MD, USA
Tel: +1 301 314 7711
Fax: +1 301 314 9256
GUIDELINES FOR DEVELOPING NATIONAL INFORMATION AND
COMMUNICATION INFRASTRUCTURE (NICI)
- Define vision, mission, strategic
- Define the institutional
- Define the regulatory framework.
- Define the information technology
- Define the development priorities
(five-year plan, cabinet directions, etc.).
- Define the economic and business
sectors as well as the market trends.
- Define education and science
and technology infrastructure.
- Define needs and priorities
for information, decision support, networking, information services,
- Define the data/information
and decision support agencies, actors, etc., at the different
levels: national, local.
- Define the technology infrastructure.
- Identify, formulate and develop
programmes and projects.
- Formulate strategies for
development of NICIs.
- Develop a detailed action
plan, time schedule, priorities and budget.
- Determine the implementation
agencies in charge.
- Solicit the commitment of
policy makers, industry leaders, etc.
- Formulate the public awareness
- The programmes proposed within
part III above to develop the components of the information resources
will include different projects. Each programme will be designed
to achieve its objectives and will be based on the design and
implementation of a set of projects that will help in achieving
its objectives in different aspects.
- Following are a set of projects
that are recommended for African countries to be implemented within
the framework of this initiative and within the regional programmes
(a) Debt management objective: Support economic development through better debt management:
(i) beneficiaries: society, toplevel government decision-makers;
a. establish/enhance loan databases and guarantee integrity and validity of loan databases;
b. reduce the national debts of African countries (by 25 per cent by the year 2005);
c. secure dynamic tracking components for crisis avoidance and debt management.
(b) Education and training objective: Improve basic education and work force skills:
(i) beneficiaries: teachers and students in public schools, employees of SMEs (upgrading their skills and improving their productivity), local libraries (will have access to national and international libraries and archives), people tied to their homes and in remote areas;
a. linking public schools and the main public libraries to the national communication backbone (all African public schools should be linked by the year 2010);
b. establishing distance learning centres in major cities to support onthejob training for workers and to promote interaction between researchers, academia and industry.
(c) Higher education and research objective: To act as a vehicle for pooling national and regional intellectual and human resource to help contribute to research and development efforts in the continent:
(i) beneficiaries: researchers at universities (have easy access to current research and publications elsewhere), industrial and private research centres, and society (from the diffusion of research);
a. building communication network infrastructure at every university;
b. connecting universities and research centres to the national communication backbone (all African universities should be linked by the year 2000);
c. promoting and supporting collaboration among professionals;
(d) Trade and commerce objective: Providing value-added network information services to business people and organizations in order to leverage the continent's competitiveness in trade and investments:
(i) beneficiaries: small- and medium-size enterprises, manufacturers, traders, investors, importers, exporters, bankers, and capital investors;
a. link chambers of commerce and trade associations to the national communication backbone (all chambers of commerce should be linked by the year 2000);
b. provide the business community with timely and accurate economic and financial indicators;
c. provide channels for the promotion of products and services;
d. improve access to stock market and commodity information;
e. improve access to capital markets.
(e) Employment and job creation objective: Reducing the unemployment rate in Africa by increasing accessibility to job openings nationally and internationally:
(i) beneficiaries: work force, employers, placement offices;
a. provide online job matching on national, regional and international levels (reduce unemployment by 25 per cent by the year 2005);
b. create/enhance databases on human resources to support education planning at the national level;
c. provide access to national and international teleworking opportunities.
(f) Environmental monitoring and natural resource management objective: Provide the essential infostructure for coordinated environmental management:
(i) beneficiaries: society, governmental and nongovernmental environmental agencies;
a. improve the management and monitoring of the implementation of environment related projects;
b. creating/enhancing national and regional databases on all major areas related to the environment: fresh water, seas, air, land, natural resources, etc.;
c. assisting and supporting environmentrelated decision making at the national and regional levels;
d. disseminating environmentrelated indicators to governments, NGOs, research centres, and international bodies.
(g) Tourism objective: Support international and local tourism in Africa:
(i) beneficiaries: society, tourists, local businesses;
a. provide international promotion of tourist attractions (increase tourism revenues in Africa by 25 per cent by the year 2000);
b. assist travelers and tourists in travel planning and booking reservations;
c. create/enhance online regional databases of facilities, uptodate transport schedules, and tourism service providers.
(h) Cultural preservation objective: Assist in protecting the African cultural heritage:
(i) beneficiaries: society, museums, cultural organizations, research institutes;
a. putting Africa's museums online (all museums should be online by the year 2010);
b. preservation and documentation of manuscripts and artifacts;
c. increasing accessibility of rare manuscripts and artifacts to the general public and to researchers.
(i) Health care objective: Achieve more efficient and affordable health care:
(i) beneficiaries: society, health care providers;
a. establish and maintain databases on public and private medical centres, physicians and health care providers;
b. provide online access to national and international medical databases and expertise (telemedicine);
c. link health administration for improving distribution of drugs and medical supplies;
d. link health care systems with centres for disease control for early warnings of plagues and infectious diseases;
e. link health care systems with insurance companies, medical practitioners, and the public.
(j) Food security and agricultural production objective: Improve the production and distribution of food and agricultural products in Africa:
(i) beneficiaries: society, farmers, food producers and distributors;
a. link meteorological centres with agricultural advisory services;
b. provide access to international networks on food production technology and databases on food stock;
c. provide access to databases of national food storage facilities.
(k) Public administration objective: Facilitate government management and improve public service:
(i) beneficiaries: governments, public;
a. improve internal revenue management;
b. improve social security administration;
c. facilitate electronic tendering systems;
d. improve accessibility to national public administration networks, especially to citizens who live in rural areas.
(l) Legislation and legal services objective: Support national and regional coordination, cooperation and standardization of regulations and legislation:
(i) beneficiaries: organizations, businesses, lawyers, legislative bodies, regional cooperation bodies;
a. creating/enhancing national legislation databases which will be accessed online by endusers;
b. linking the databases in a regional forum that allows the exchange of legislation necessary for economic integration and business development among countries;
c. avoiding duplication of efforts in setting up standards, protocols, procedures, guidelines, systems and tools for establishing national databases.
(m) Transportation of goods and people objective: Improve the quality of life by electronically managed roads and airways:
(i) beneficiaries: passengers, air transport industry, transportation companies;
a. link road traffic control centres for better road traffic management, thus reducing the fuel consumption, air pollution, wasted productivity;
b. create an African air traffic communication system providing groundto-ground connections between African air traffic control (ATC) centres and air-to-ground connections between aircraft and ATC's across Africa.
(n) Business development and administration objective: Support national and regional business development:
(i) beneficiaries: SMEs, business and banking communities;
a. provide international access points for SMEs;
b. establish links to public authorities;
c. facilitate online business transactions;
d. link the business community to the banking systems.
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11 September 1997