Part one
Information and communication technologies and social processes:
Chapter 1 [115 KB]
Human development
C. J. Hamelink
Chapter 2 [76 KB]
New directions in education
C. Blurton
Chapter 3 [59 KB]
B. Miège
Chapter 4 [52 KB]
Freedom of the media
J.-P. Marthoz
Chapter 5 [50 KB]
Public service broadcasting
A. Wessberg
Chapter 6 [54 KB]
Impact on the media
C. S. Yoon
Chapter 7 [56 KB]
Information services, libraries and archives
O. Harbo
Chapter 8 [70 KB]
J. Thomas, G. Grainger and K. Koomen
Part two
Evolution of information and communication technologies:
Chapter 9 [46 KB]
N. Seshagiri
Chapter 10 [92 KB]
Multimedia: products and markets
J.-P. Lafrance
Chapter 11 [40 KB]
Evolution of the Internet
R. E. Kahn
Part three
Information and communication technologies throughout the word:
Chapter 12 [150 KB]
A worldwide view
V. Anashin
Chapter 13 [113 KB]
Sub-Saharan Africa
M. Jensen
Chapter 14 [58 KB]
Arab countries
A. M. Hallouda and A. Ghonaimy
Chapter 15 [74 KB]
Asia and the Pacific
G. Long and M. Ng Lee Hoon
Chapter 16 [76 KB]
Eastern and Central Europe
K. Jakubowicz
Chapter 17 [265 KB]
Latin America and the Caribbean
N. Callaos
Chapter 18 [197 KB]
Western Europe and North America
B. Konert
Statistical annex [121 KB]
Acronyms and abbreviations used in the text [19 KB]