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Uae as a smart government

Where
United Arab Emirates
When
2020
Who
Telecommunications regulatory authority (tra)
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Description of the policy/measure

The uae recognizes the importance of information technology as a tool for development and as such, places great emphasis on regulating and enabling the digital environment. in this regard, the uae's telecommunications regulatory authority (tra), is responsible for regulating the telecommunication sector, supporting the overall digital infrastructure of the country and leading government entities in smart transformation. the uae has been taking steady and active steps towards leveraging the power of digital technology to put in place integrated, agile processes to enable efficient and smart government entities and to support digitization and transformation across the country. the impact of these efforts can be seen across all sectors, including the cultural sector.
2005 Convention Monitoring Framework Goal(s)
Area(s) of Monitoring
Sustainable Development Goal(s)

Results achieved

* according to imd world digital competitiveness ranking 2019 report, the uae has ranked first in the arab region and 12th globally, advancing five positions from 2018. it achieved the first rank in the arab region in all three main factors which are: the technology factor (2nd globally), the future readiness factor (9th globally) and the knowledge factor (35th globally). * uae is also one of the most technologically advanced markets in the region, supported by strong infrastructure across fixed and mobile, leading to penetration rates in the country. 91% of residents owning a smartphone and 89% of people access the internet daily. * the uae government provides more than 4,000 federal and local services via the internet and through its official portal. these services include issuing and renewing national id cards, entry permits, residency permits, work contracts, and many others. * the number of users of the official portal of the uae government "u.ae" reached more than five and a half million during the first half of 2020, representing an increase of 50% from 2019. * abu dhabi is the first capital in the world to have 100% fiber-to-the-home connection infrastructure.

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