Publication

Evaluation of UNESCO’s response to the Covid-19 pandemic (2020-2021): a step towards more resilient societies

The Covid-19 pandemic reminded us all of how vulnerable we are; but it was also an opportunity for us to question and rethink our habits for greater resilience. UNESCO was no exception to this. While little prepared, UNESCO successfully responded and adapted to the crisis. To  increase  its  resilience  to  future  crises,  UNESCO  should  ensure  it  maintains  and  embraces  the  recent  innovations  it  adopted  on  the  long  term,  both  from a programmatic (e.g. virtual formats and partnership models) and administrative perspective (telecommuting, e-signatures,  MS  Teams). With  this,  it  should  be  better  prepared  to  withstand  other  major  crises  and  deliver  its  mandate, whilst preserving its staff ’s well-being.
Evaluation of UNESCO’s response to the Covid-19 pandemic (2020-2021): a step towards more resilient societies
UNESCO
June 2023
UNESCO
0000385602

The outbreak of the Covid-19 pandemic in early 2020 significantly disrupted lives. Beyond the health crisis, the pandemic significantly affected socio-economic aspects of people’s lives at an unprecedented scale. The successive lockdowns paralysed economies across the world, thereby affecting people’s livelihoods and driving poverty. This disproportionately affected the most vulnerable categories of the population – such as women, indigenous people, those with an unreliable internet connection or those on precarious jobs (particularly prevalent in Africa and in the cultural industry for example). The pandemic also resulted in loss of opportunities due to reduced access to education or lesser protection of biodiversity and the ocean. We further witnessed a growing sense of distrust amongst communities as demonstrated by the surge in racism, growing mistrust of the scientific community and media, and disinformation campaigns around the virus.

The evaluation thus assessed the relevance and effectiveness of UNESCO’s programmatic and institutional response to the Covid-19 pandemic through a robust mixed methods approach, with evidence sourced from 177 interviews of UNESCO staff, beneficiaries and partners, a survey to all UNESCO Member States (24% response rate) and two field missions to UNESCO’s Dakar and Montevideo Offices.